Rank: Member
Groups: Registered
Joined: 2/14/2009(UTC) Posts: 2
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I just purchased a Frigidaire CFEF372EC and the burners won't heat. The breaker is good and there's juice in the range. According to the inst. manual, the clock must be programmed before using any other features. The only way I can acces it, is by turning on one of the burner knobs. The problem is that when the knob is turned back off, the clock is gone...I got my range exchanged thinking it was defective..but the second one I doing exactly the same...
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Rank: Advanced Member
Groups: Senior Expert
Joined: 12/2/2007(UTC) Posts: 769
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Take off the cover to your terminal block (where the plug wire connects) and use a multimeter to check for the correct voltage to the unit. Red to white and black to white should be 120vac. Black to red should be 240vac. Your L1 circuit (the black one) is dead so when you turn on one of the burners, the L2 circuit feeds into the L1 illuminating the display. It may be a loose connection at the block or inside the outlet. Sometimes it is the breaker that is bad. Try tripping them closed them back on a few times in case one has stuck open. Your range should work fine, one it has the proper voltage.
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Rank: Member
Groups: Registered
Joined: 2/14/2009(UTC) Posts: 2
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Thanks alot TechnicianBrain. It was indeed an electrical problem. Now I can cook!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 12/2/2007(UTC) Posts: 769
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