Rank: Member
Groups: Registered
Joined: 1/28/2009(UTC) Posts: 1
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Brand new Kenmore (three days old) has an issue with the right rear simmer burner intermittently lighting. I can visually see a weak spark compared to the other burners and lights right away with a match. Sears service technician was at my house today and stated this model range as an issue with that particular burner cap overhang and suggested using a match when it doesn't light. I don’t buy it. Do you have any suggestions?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Sears MUST fix it or give you a new one. You have to talk with people from customer relations at 800-549-4505.
Gene.
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