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Thermador XLO No Gas Flow

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Oven Repair (including Ranges and Cooktops)

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Model# SGCS365RB SN 81810049NB Four of the five burners work. Of the two XLO burners, one sparks but the gas

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Old 12-30-2008, 12:10 PM
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Default Thermador XLO No Gas Flow
Model Number: SGCS365RB   Brand: Thermador   Age: 5 - 10 years   

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Model# SGCS365RB
SN 81810049NB

Four of the five burners work.

Of the two XLO burners, one sparks but the gas valve doesn't open. The other one I can hear the solenoid open and then it sparks and ignites. Since the spark looks good on the one that doesn't ignite and the gas valve opens before the spark even starts on the one that does ignite, I assume whatever controls the solenoid is the culprit.

I read here similar models needed a new potentiometer. Just wanted to know if this and or the control unit was the issue. Does the AP3872616 kit work on this model/serial combination?

Thanks


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  #2 (permalink)  
Old 12-31-2008, 02:23 PM
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Does anyone know if just the potentiometer is needed or is it the control unit also? Is there a test for either?

Thanks
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Old 01-06-2009, 03:50 PM
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Answered here: Cooktop No Gas To One Burner????

Gene.
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Old 01-10-2011, 11:37 PM
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Default Same issue, but new potentiometer won't fit

Hello,

I'm having the exact same issue. I have the following:
Thermador SGCS365RB
SN 20030115NB

After reading this thread and a few others, I was convinced it was the potentiometer as well. I have swapped the working with with the non-working one to test the theory and sure enough, the opposite XLO burner works and the previously working one fails. So I'm convinced I've ordered the right part for the repair.

However, now that I have the part, it doesn't seem to fit. It must fit flush around the metal shaft that the burner knob sits on top of (it's a half-circle shape). Otherwise when you turn the burner knob, the potentiometer won't catch, and therefore won' work (it will always be in the 'off' position).

Please see the pics I've posted here:
https://picasaweb.google.com/jamesba...WpwMaA2vPO-AE#

The reddish one is the older, broken one. You can see that the opening is much smaller on that one. I've taken some pics of the new one in place and you can see the large gap where turning the knob wouldn't catch.

This is the new part that I purchased:
Part Details - BOSCH Potentiometer, part number: AP2825524

Based on this page:
Gas and electric component parts replacement parts for THERMADOR SGCS365RB | AppliancePartsPros.com

It's item #6 on that page. I've verified that my Serial Number is within the right range for that part and doesn't need the potentiometer 'kit'.

I'd appreciate any help from the gurus out there. Please let me know what I've done wrong or if I need a different part. Thanks in advance for any help.

PS, thanks to the forum for helping me get this far.
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Old 01-11-2011, 04:54 PM
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Quote:
Originally Posted by jamesb5 View Post
Hello,

I'm having the exact same issue. I have the following:
Thermador SGCS365RB
SN 20030115NB

After reading this thread and a few others, I was convinced it was the potentiometer as well. I have swapped the working with with the non-working one to test the theory and sure enough, the opposite XLO burner works and the previously working one fails. So I'm convinced I've ordered the right part for the repair.

However, now that I have the part, it doesn't seem to fit. It must fit flush around the metal shaft that the burner knob sits on top of (it's a half-circle shape). Otherwise when you turn the burner knob, the potentiometer won't catch, and therefore won' work (it will always be in the 'off' position).

Please see the pics I've posted here:
https://picasaweb.google.com/jamesba...WpwMaA2vPO-AE#

The reddish one is the older, broken one. You can see that the opening is much smaller on that one. I've taken some pics of the new one in place and you can see the large gap where turning the knob wouldn't catch.

This is the new part that I purchased:
Part Details - BOSCH Potentiometer, part number: AP2825524

Based on this page:
Gas and electric component parts replacement parts for THERMADOR SGCS365RB | AppliancePartsPros.com

It's item #6 on that page. I've verified that my Serial Number is within the right range for that part and doesn't need the potentiometer 'kit'.

I'd appreciate any help from the gurus out there. Please let me know what I've done wrong or if I need a different part. Thanks in advance for any help.

PS, thanks to the forum for helping me get this far.


jamesb5,

I am going to do a little research on my end and get back to you tomarrow.

Thanks for your patience
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Old 01-12-2011, 01:57 PM
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James,

After some researches I did, I found the correct part number for your stove.

- The potentiometer Part number: AP3782975

Part number: AP3782975



Somebody from the Appliance Parts Pros customer service will contact you soon to instruct you on how to exchange these parts.

Gene.
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Old 01-13-2011, 09:01 AM
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Quote:
Originally Posted by Gene View Post
James,

After some researches I did, I found the correct part number for your stove.

- The potentiometer Part number: AP3782975

Part number: AP3782975



Somebody from the Appliance Parts Pros customer service will contact you soon to instruct you on how to exchange these parts.

Gene.
Thanks, Gene. That part looks right.
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Old 01-13-2011, 01:08 PM
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You are welcome. Keep us posted.

Gene.
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Old 01-14-2011, 11:13 PM
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Quote:
Originally Posted by Gene View Post
You are welcome. Keep us posted.

Gene.
Got the new part and it works like a champ!

Thanks again to everybody who helped out!
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Old 01-15-2011, 01:37 PM
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You are welcome. We are glad you were able to fix it.

Thank you for the feedback.

Gene.
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