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Is my Control Panel bad?

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Oven Repair (including Ranges and Cooktops)

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OK, I'm stuck. The repairman came out and replaced the control board in my oven (whirlpool double oven/RDB275PDB14), but now

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Old 02-08-2011, 10:00 AM
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Default Is my Control Panel bad?
Model Number: RDB275PDB14   Brand: Whirlpool   Age: 5 - 10 years   

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OK, I'm stuck. The repairman came out and replaced the control board in my oven (whirlpool double oven/RDB275PDB14), but now I'm being told I may need several other parts (control panel and/or smaller circuit board on the left of control board$$$ .

I'm seeing error codes F5/E1 initially then two beeps followed by error E1/F2. After reading other posts, I’m beginning to second guess this “repairman”. Any thoughts ? I really need help!!!


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  #2 (permalink)  
Old 02-09-2011, 03:05 AM
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denman is a name known to all
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Are you sure it is a RDB.
I am assuming that this is a typo and it is actually a RBD.

Here are your parts
Replacement parts for WHIRLPOOL RBD275PDB14 27`` BUILT-IN ELECTRIC DOUBLE OVEN STD-CLEAN LOWER SELF-CLEAN UPPER | AppliancePartsPros.com

See the attachment for the tech sheet.

And finally here is a service manual
KR-30 Whirlpool Electric Built-In Double Oven Service Manual - ApplianceDigest.com
You will have to join the site to download the manual but it is free and has many manuals for many appliances. A great resource for the appliance DIYer.

Is this the same as the original problem?

If yes then I also would have assumed a bad control board as your error codes are not related so it is likely that the control board is messing up.

The first code is related to the latch and the second to the key[pad.

Have you tried flipping the breaker off for 10 minutes or so to see if the board will reset.

The keypad problem may just be a bad connection.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
Attached Images
File Type: pdf RBD275.pdf (517.1 KB, 10 views)
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Old 02-09-2011, 06:58 AM
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kayakcrzy will become famous soon enough
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Yes, on the F2 E1 error code, that means the touch pad is unplugged, or not put back on correctly, by the last service man. So, that would be the first thing I would do. Make sure you kill the power to the oven, before you take the control panel off. It is very possible that the serviceman, due to his inexperience, did not plug in the touch pad properly. Sometimes, they can be a fight. The F5/E1 error code is a door latch issue. Tom ********************************************
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Old 02-15-2011, 04:47 PM
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Posts: 3
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Default

You are right, it's a RBD not RDB model. Thanks for the information. I'll post when I'm done.

Quote:
Originally Posted by denman View Post
Are you sure it is a RDB.
I am assuming that this is a typo and it is actually a RBD.

Here are your parts
Replacement parts for WHIRLPOOL RBD275PDB14 27`` BUILT-IN ELECTRIC DOUBLE OVEN STD-CLEAN LOWER SELF-CLEAN UPPER | AppliancePartsPros.com

See the attachment for the tech sheet.

And finally here is a service manual
KR-30 Whirlpool Electric Built-In Double Oven Service Manual - ApplianceDigest.com
You will have to join the site to download the manual but it is free and has many manuals for many appliances. A great resource for the appliance DIYer.

Is this the same as the original problem?

If yes then I also would have assumed a bad control board as your error codes are not related so it is likely that the control board is messing up.

The first code is related to the latch and the second to the key[pad.

Have you tried flipping the breaker off for 10 minutes or so to see if the board will reset.

The keypad problem may just be a bad connection.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
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  #5 (permalink)  
Old 02-15-2011, 04:50 PM
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Join Date: Feb 2011
Posts: 3
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Default

Thanks for the information. I'll post again once I'm done.

Quote:
Originally Posted by kayakcrzy View Post
Yes, on the F2 E1 error code, that means the touch pad is unplugged, or not put back on correctly, by the last service man. So, that would be the first thing I would do. Make sure you kill the power to the oven, before you take the control panel off. It is very possible that the serviceman, due to his inexperience, did not plug in the touch pad properly. Sometimes, they can be a fight. The F5/E1 error code is a door latch issue. Tom ********************************************
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