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Please help, my oven door won't unlock

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Hello, The other day my daughter was trying to make tater tots and she said that she could not get

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Old 02-05-2011, 10:55 AM
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Question Please help, my oven door won't unlock
Model Number: BP78WY3WW   Brand: GE   Age: 5 - 10 years   

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Hello,
The other day my daughter was trying to make tater tots and she said that she could not get the door to open. Somehow the clean cycle had started and even though we have gone through the cycle the door still won't open. I called GE and they made me go through a bunch of tests, turn it on for a minute, turn it off, turn off the power at the breaker. In the end they told me to call a repair person. But I can't afford one right now- Hello? Recession much? So I am stuck and I'm hoping some nice person will know what I need to do.

Thank you so much for your help!


Blessings to you from Florida


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