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my name is don denicola. we have an amana electric stove. on their first day in the house, our new

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Old 01-17-2011, 04:46 PM
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Default amana over door locked
Model Number: art6001w   Brand: Amana   Age: 5 - 10 years   
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my name is don denicola. we have an amana electric stove. on their first day in the house, our new tenants opened the stove to bake something. they say they checked on the food, opening the door, it periodically. but, when they later tried to take the food out, the oven door would not open. we have tried a few things: disconnecting the plug and waiting a bit; and starting and stopping a short "oven clean" cycle. the home depot guy said we need to start and finish a complete cleaning cycle, and see if the door opens at the end of the cycle. the tenants are concerned that the food inside, wrapped either in paper or aluminum, might ignite. any suggestions?

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