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Surface burners and oven not working

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Cooktop sufaces and oven are not heating up. Oven lights and burner selection indicator lights are working. Checked oven plug,

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  #1 (permalink)  
Old 12-05-2010, 10:33 AM
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Question Surface burners and oven not working
Model Number: FES367ASF   Brand: Frigidaire   Age: 5 - 10 years   

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Cooktop sufaces and oven are not heating up. Oven lights and burner selection indicator lights are working. Checked oven plug, it is plugged in correctly, and check circuit breakers, all ok.


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  #2 (permalink)  
Old 12-05-2010, 11:01 AM
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Sounds like a power problem, you are not getting 240 volts.
The lights and timer run off of 120 volts but you need the full 240 volts to run the elements.

When you checked the breaker did you just look at it or did you reset it.

Try flipping the breaker off/on slowly a couple times, sometimes you can loose half the line without actually tripping the breaker.
If this does nothing, check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Be careful as 240 volts is lethal !!!
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  #3 (permalink)  
Old 12-05-2010, 11:33 AM
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Default Thanks

Thanks for your response, I did flip the breakers again a couple times and no luck. I think I had better call in the calvary. The range is plugged into a heavy duty extension cord, and I cannot see where the extension cord is plugged into.
Thanks again for your quick response.
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