[eabutler16948@msn.com]

replaced power board still no power to touch pad

[Gene]

You can find the complete troubleshooting instructions in the Service manual.

Here are the break down diagrams for the Kitchen Aid cooktop Model KECC568GSS3

Gene.

[eabutler16948@msn.com]

There is no green led it refers to in the service manual.I have replaced power and control boards with still no luck.No lights to the touch pad at all. thanks in advance Ed.

[Gene]

Check the power source and all wires. There is suppose to be two legs, 120VAC each and 240VAC between them, coming to the cooktop.

Gene.

[eabutler16948@msn.com]

Gene I have both legs to the power board but seems to be no power coming frompower board to the control board.Is it possible the touch pad on the top got cooked with the other 2 boards. Would it be possible to talk to you on the phone.Thanks in advance Ed

[cndybkr]

Just curious.....do you have a whirlpool oven that's not working?
We just replaced the touch panel and it worked for about an hour and now no power again.

[Gene]

Hi Ed,

I'm sorry because I referred you to a wrong Service manual which is for a newer models. Finally I found the right Service manual and hopefully it'll help you better.

The first thing I would do is check all connections in the junction box according to the installation instructions from the Service manual. It is very important and I've seen many mistakes done by installers.

Then check if the control board and the key board are properly connected as it's shown on the picture (page 3-3).

Perform all troubleshooting as recommended in the Service manual. Post the results.

Gene.
P.S. Click on my signature bellow to see my phone#.