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replaced power board still no power to touch pad Related Models Whirlpool  KECC568GSS3  ELECTRIC COUNTER UNIT Whirlpool  KECC568GWH0  ELECTRIC COOKTOP

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Old 10-16-2008, 04:05 PM
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Default no power to touch pad
Model Number: kecc568gss3   Brand: Kitchen Aid   Age: 5 - 10 years   

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replaced power board still no power to touch pad


Related Models
Whirlpool KECC568GSS3 ELECTRIC COUNTER UNIT
Whirlpool KECC568GWH0 ELECTRIC COOKTOP
Whirlpool KECC568GWH1 36" ELECTRIC BUILT-IN COOKTOP
Whirlpool KECC568GWH2 COOKTOP
Whirlpool KECC568GWH3 ELECTRIC COUNTER UNIT
Whirlpool KECC568GWW2 ELECTRIC COUNTER UNIT
Whirlpool KECC568GWW3 ELECTRIC COUNTER UNIT
Whirlpool KECC568MBB00 COUNTER UNIT - ELECTRIC
Whirlpool KECC568MBB01 36" ELECTRIC BUILT-IN COOKTOP
Whirlpool KECC568MBB02 36" ELECTRIC BUILT-IN COOKTOP
Whirlpool KECC568MBL00 COUNTER UNIT - ELECTRIC
Whirlpool KECC568MBL01 36" ELECTRIC BUILT-IN COOKTOP
Whirlpool KECC568MBL02 36" ELECTRIC BUILT-IN COOKTOP
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Whirlpool KECC568MWW01 36" ELECTRIC BUILT-IN COOKTOP
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Whirlpool KECC568RPB01 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPB02 36" ELECTRIC BUILT-IN CERAN COOKTOP
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Whirlpool KECC568RPB04 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPS00 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPS01 36" ELECTRIC BUILT-IN CERAN COOKTOP
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Whirlpool KECC568RPS03 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPS04 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPT00 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPT01 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPT02 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPW00 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPW01 36" ELECTRIC BUILT-IN CERAN COOKTOP
Whirlpool KECC568RPW02 36" ELECTRIC BUILT-IN CERAN COOKTOP
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Whirlpool KECD865HWH3 36" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
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Whirlpool KECD866RSS00 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
Whirlpool KECD866RSS01 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
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Whirlpool KECD866RWW02 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
Whirlpool KECD866RWW03 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
Whirlpool KECD866RWW04 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
Whirlpool KECD866RWW05 36" ELECTRIC BUILT-IN DOWNDRDAFT COOKTOP
Whirlpool KECD867XBL00 36" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
Whirlpool KECD867XSS00 36" ELECTRIC BUILT-IN DOWNDRAFT COOKTOP
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Whirlpool KECG020YBL0 CONVERTER RANGE / GRILL
Whirlpool KECG020YBL1 CREATE-A-COOKTOP
Whirlpool KECG020YBL2 ELECTRIC COOKTOP
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  #2 (permalink)  
Old 10-17-2008, 12:46 PM
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You can find the complete troubleshooting instructions in the Service manual.

Here are the break down diagrams for the Kitchen Aid cooktop Model KECC568GSS3

Gene.
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Old 10-17-2008, 03:37 PM
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There is no green led it refers to in the service manual.I have replaced power and control boards with still no luck.No lights to the touch pad at all. thanks in advance Ed.
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Old 10-18-2008, 03:25 PM
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Check the power source and all wires. There is suppose to be two legs, 120VAC each and 240VAC between them, coming to the cooktop.

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Old 10-18-2008, 04:44 PM
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Gene I have both legs to the power board but seems to be no power coming frompower board to the control board.Is it possible the touch pad on the top got cooked with the other 2 boards. Would it be possible to talk to you on the phone.Thanks in advance Ed
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Old 10-18-2008, 05:09 PM
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Just curious.....do you have a whirlpool oven that's not working?
We just replaced the touch panel and it worked for about an hour and now no power again.
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Old 10-19-2008, 11:22 PM
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Hi Ed,

I'm sorry because I referred you to a wrong Service manual which is for a newer models. Finally I found the right Service manual and hopefully it'll help you better.

The first thing I would do is check all connections in the junction box according to the installation instructions from the Service manual. It is very important and I've seen many mistakes done by installers.

Then check if the control board and the key board are properly connected as it's shown on the picture (page 3-3).

Perform all troubleshooting as recommended in the Service manual. Post the results.

Gene.
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