Discuss

How to replace Jenn-Air touchpad control assembly

 in

Oven Repair (including Ranges and Cooktops)

. "

Jenn-Air JES9750 Electric grill/range - Touchpad control replacement part# [FONT='Arial','sans-serif']AP4094903[/font] Two of the touchpad buttons stopped working so I wasn’t

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Oven Repair (including Ranges and Cooktops) » How to replace Jenn-Air touchpad control assembly

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 09-12-2010, 06:13 PM
Junior Member
 
Join Date: Sep 2010
Posts: 6
rzidle@verizon.net is on a distinguished road
Default How to replace Jenn-Air touchpad control assembly
Model Number: JES9750   Brand: Jenn-Air   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


Jenn-Air JES9750 Electric grill/range - Touchpad control replacement part# [FONT='Arial','sans-serif']AP4094903[/font]
Two of the touchpad buttons stopped working so I wasn’t able to turn the oven or broiler on/off. As all else was fine, and the range is only about 5 yrs old, I was pretty sure the touchpad had failed. It’s a DIY project, but be prepared for some tough disassembly and reassembly. The touchpad is part of the entire front panel that contains the heater control knobs and the little red on-buttons. The entire unit is made of cast iron and comes only with the touchpad, so you must take everything off the old panel and reattach it to the new one. The unit sells for $200-$300 online. I bought my unit from AppliancePartsPros.com. Their price was the lowest and their service was terrific. A local repair shop quoted me $500 to do what cost me about $210 (and a little sweat.)
Here’s what I did to complete the repair. I hope this will be helpful to any of you planning to do the same.
Disassemble and remove the old panel –
· Unplug the range or cut the circuit breakers before you proceed!
· Remove the 4 disks from the control knob posts.
· Unscrew 4 screws; 2 on the left side of the panel & 2 on the right side.
· Open the oven door part way and pull it up to remove and make it easy to unscrew 4 screws on bottom side of the panel.
· Next, gently pry the panel up from the bottom while pulling it towards you to disengage. There’s a small hidden rail at the top of the panel. The panel will now come loose.
· You will now need to support the panel on a high table or lap, as it will be attached to the stove by a million cables – all of which must be removed before you can complete the job.


· Unscrew 2 screws holding each knob in place. These have a small rubber washer that probably will have deteriorated over time. You can find replacements at the hardware store.
· Behind the control panel are small white light boxes (about 1”x1/2”x1/2”) attached to the red plastic on-buttons for each of the 4 knobs. Gently slide each white box sideways to separate the box from the red light posts behind the control panel.
· Now, the only thing keeping you from removing the panel are the million wires plugged into the circuit board behind the panel’s touch pad.
· Before you remove the wires, take several color photos of the ‘rats nest’ and print them. Make sure you can see where every wire goes. Once you’ve mapped this out, you’re ready for the final disassembly.


· Pull the wires and wire harnesses off the circuit board.
o Wiggle the wire harnesses (about 4 of these) gently and pry them off.
o The touchpad wire ribbon is a thin plastic film with about 12 metal leads embedded in it. Observe which direction the ribbon is attached before removing it. To remove it, bend the clip (like a small bar) on the black plastic socket away from the ribbon. This will unplug 2 small pins that hold the ribbon in place. Pull the ribbon up out of the socket.
· Unscrew the screw from each corner of the circuit board. An insulator cardboard liner is held down by the screws. You will need to put this back in place when reassembling the panel.
· Remove the rail from the top of the panel and save.
· Finally, push the little red plastic on-buttons out of the old panel and save them.
· Congratulations. Disassembly complete.
Assembly
Your mission is to put everything back where it came from. By now, you’re familiar with the connectors and wires, so you’ll know how to reattach them. It will help if you can get someone to hold the unit while you reassemble the wires and circuit board, but it can be done alone. Just put things back in this order:
· Reattach the rail to the top of the new panel.
· Gently push the new touchpad wire ribbon into the black socket on the circuit board until it is firmly seated and snap the retaining bar with the 2 pins into the ribbon.
· Screw the circuit board onto the panel, attaching the insulator liner before screwing the panel in.
· Reattach all the wires and wire harnesses to the circuit board. Here’s where your photos are a must. Most of the cables are color coded, so you can’t really screw things up, but there are 2 black wires that look alike. Be sure you push them onto their respective prongs.
· Screw each of the control knobs back in place.
· Push the little red on-buttons back into the panel.
· Slide the white light boxes over the red plastic posts.
· Check to see that all wires are firmly attached.
· Slide the top of the panel up underneath the top of the range, catching the rail, and then push the bottom of the panel into place. This will take a bit of wiggling and some force to put the panel back into the range.
· Put the 4 screws back into the sides of the panel.
· Put the 4 screws back into the bottom of the panel.
· Put the round control disks back on the knob posts.
· Congratulations again. You’re ready to return power to the range and try it out. You should see an initial message in the panel saying, SET TIME, and the clock will be displaying some time.
A final note: I found that the screws were attached with extreme torque. You may need to apply a drop of WD-40 and wait a bit so you don’t strip the screw heads. I had to drill out a screw holding the circuit board because of this. Take your time. Be prepared to spend 2 hours completing this job.


Related Models
Jenn-Air JES9750AAB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9750AAS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9750AAW RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9750BAB RANGE- S/C S/I DDRAFT ELE
Maytag JES9750BAB17 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9750BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9750BAS18 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9750BAW RANGE- S/C S/I DDRAFT ELE
Maytag JES9750BAW17 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9750CAB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9750CAS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9750CAS01 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9750CAS02 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9750CAW00 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9800AAB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800AAQ RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800AAS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800AAW RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800ACB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800ACS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800ACW RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800BAB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800BAF RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9800BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9800BAS18 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAB17 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAF00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAF17 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAR00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9800CAS01 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860AAB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860AAS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860AAW RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860ACB RANGE- S/C S/I ELE
Jenn-Air JES9860ACS RANGE- S/C S/I ELE
Jenn-Air JES9860ACW RANGE- S/C S/I ELE
Jenn-Air JES9860BAB RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAB18 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAS19 SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BAW RANGE- S/C S/I DDRAFT ELE
Maytag JES9860BAW18 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9860BCB RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860BCS RANGE- S/C S/I DDRAFT ELE
Jenn-Air JES9860BCW RANGE- S/C S/I DDRAFT ELE
Maytag JES9860CAB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CAW00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9860CCW00 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAB RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAB19 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAF RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAF18 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900BAF19 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BAS RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BAS20 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCB RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCB20 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCS RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCS21 30" SLIDE-IN ELECTRIC RANGE
Jenn-Air JES9900BCW RANGE- S/C S/I DDRAFT ELE
Maytag JES9900BCW20 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCB00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCS00 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCS01 30" SLIDE-IN ELECTRIC RANGE
Maytag JES9900CCW00 30" SLIDE-IN ELECTRIC RANGE
General Electric JET1050A1 Counter top microwave
General Electric JET1050Y4 Counter top microwave
General Electric JET1060A1 Counter top microwave
General Electric JET1060A2 Counter top microwave
General Electric JET107001 Counter top microwave
General Electric JET108001 Counter top microwave
General Electric JET1110Y4 Counter top microwave
General Electric JET1120A1 Counter top microwave
General Electric JET1120A2 Counter top microwave
General Electric JET114001 Counter top microwave
General Electric JET1300A1 Counter top microwave
General Electric JET200001 Counter top microwave
General Electric JET200002 Counter top microwave
General Electric JET200003 Counter top microwave
General Electric JET200004 Counter top microwave
General Electric JET202001 Counter top microwave
General Electric JET2020D1 Counter top microwave
General Electric JET2020D2 Counter top microwave
General Electric JET2020D3 Counter top microwave
General Electric JET2020D4 Counter top microwave
General Electric JET203001 Counter top microwave
General Electric JET203002 Counter top microwave
General Electric JET203003 Counter top microwave
General Electric JET204001 Counter top microwave
General Electric JET208001 Counter top microwave
General Electric JET208002 Counter top microwave
General Electric JET208003 Counter top microwave
General Electric JET209001 Counter top microwave
General Electric JET2090D1 Counter top microwave
General Electric JET2090D2 Counter top microwave
General Electric JET2090D3 Counter top microwave
General Electric JET2090D4 Counter top microwave
General Electric JET210001 Counter top microwave
General Electric JET210002 Counter top microwave
General Electric JET210003 Counter top microwave
General Electric JET210004 Counter top microwave
General Electric JET211001 Counter top microwave
General Electric JET211002 Counter top microwave
General Electric JET2110H1 Counter top microwave
General Electric JET212001 Counter top microwave
General Electric JET212002 Counter top microwave
General Electric JET2120H1 Counter top microwave
General Electric JET213001 Counter top microwave
General Electric JET213002 Counter top microwave
General Electric JET214001 Counter top microwave
General Electric JET214002 Counter top microwave
General Electric JET220001 Counter top microwave
General Electric JET220002 Counter top microwave
Attached Images
File Type: jpg jes9750_control_panel.jpg (65.5 KB, 143 views)
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 11-28-2010, 04:28 PM
Junior Member
 
Join Date: Nov 2010
Posts: 2
jnikolo is on a distinguished road
Default Jenn Air JES9900 control panel

Would you use the same instructions to replace the Control Panel on a Jenn Air model JES9900BEF? How would the instructions change? Which part do i need to order?
Reply With Quote
  #3 (permalink)  
Old 11-28-2010, 08:36 PM
Junior Member
 
Join Date: Sep 2010
Posts: 6
rzidle@verizon.net is on a distinguished road
Default Control panel problem - JES9900BEF

Quote:
Originally Posted by jnikolo View Post
Would you use the same instructions to replace the Control Panel on a Jenn Air model JES9900BEF? How would the instructions change? Which part do i need to order?
I'm not an appliance expert. You could call one in to check out the problem (probably $75 charge.) If the problem is with the control panel, check with the AppliancePartsPros for the correct part and give it try. If the range looks like mine (see pictures,) I'd expect your control panel assembly will be quite similar. Be sure to take color digital photos as you disassemble the range. It will help tremendously in reassembling the parts.
Reply With Quote
  #4 (permalink)  
Old 12-07-2010, 02:27 PM
Junior Member
 
Join Date: Dec 2010
Posts: 1
BigEdinVancouver is on a distinguished road
Default Thank You!

Thank you for posting those instructions--I just completed the job and my stove works perfectly. I have to say that I'm not at all mechanical, but the job was pretty easy and you gave me the confidence to do it myself. Total cost was $212 versus the $400 I was being quoted for someone else to do it.

I would add just the following little things to what you wrote:
1) Be extra careful when "unlocking" the wire ribbon harness. Mine snapped off but, with some paper tape, I got around the fact that part of it broke--in other words, the new piece fits in fine
2) When you remove the little wire harnesses, a needle nose plier is useful (they are on tight). I marked the forward facing piece of each with an X so that I remembered how they fit back
3) there are 3 black wires to teh circuit board that you will remove but they all can be interchanged (they are all spliced together)
4) after you remove the little rail on the top, you will also need to remove another rail on the bottom. Be sure to take a picture of this too--you'll need that when reattaching this bottom rail.
5) And there are not a *million* wires...probably only about 10 separate wires and harnesses. I know you were kidding but you made it sound way worse than it was! :-)

Only other comment is that I wish JennAir was smarter about that stupid touch pad and its buttons. When you get the package in the mail, you will shake your head like I did about the way they designed it (with the buttons "embedded" in a big hunk of metal).
Reply With Quote
  #5 (permalink)  
Old 12-07-2010, 05:15 PM
Junior Member
 
Join Date: Sep 2010
Posts: 6
rzidle@verizon.net is on a distinguished road
Default Jenn-Air Touchpad repair

Thanks for your comments, BigEdinVancouver. I'm delighted that you were able to use the notes and save yourself a bundle. Others will benefit from your notes as well. BTW, Vancouver is one of my favorite cities.
Reply With Quote
  #6 (permalink)  
Old 09-01-2011, 02:46 PM
Junior Member
 
Join Date: Sep 2011
Posts: 1
NuHigher is on a distinguished road
Default

Hi Guys
Thanks rzidle for giving me the confident and courage to take this repair project on myself. Hat tip to BigEd too.
So I ordered my part online and got a great price $185 plus $10 shipping. Printed out the step by step instructions and followed the script up until it came time to pull the wires. My wife was home so I was grandstanding on how I was going to accomplish this part swap out and gave her an overview. So she comes up with "Why don't you just unscrew the 4 screws and lift the circuit board out?"
So that's what I did. The board came out and I swapped out the bracket and 4 red lights on the control panel and screwed the circuit board back in. This whole thing turned out being ridiculously easy.
Thanks again all. I couldn't have done it without you.

Last edited by NuHigher : 09-01-2011 at 02:59 PM. Reason: typo
Reply With Quote
  #7 (permalink)  
Old 02-05-2012, 10:09 AM
Junior Member
 
Join Date: Feb 2012
Posts: 1
funkypuppet is on a distinguished road
Default Forever indebted to you rzidle!

After living with this gradually deteriorating touchpad issue for years and years (we don't cook much!), we finally got to the point of having to do something about it when the vent wouldn't turn on anymore. We were to the point of considering replacing the range with an unvented model, because we would rather be boiled in hot oil than give JennAir any more of our hard-earned money. We obtained the part from AppliancePartsPros.com (somewhere around $250 these days) and printed your instructions. We tackled the repair yesterday, and within 45 minutes, everything was working perfectly again! It's a miracle, we can set our clock at a time other than 2:22 (the two was the only working touchpad button remaining)! Like nuhigher, we did not find it necessary to remove the "million wires" from the circuit board. We simply unscrewed the four screws to release it, and replaced the ribbon. The photos we took turned out to be unnecessary, as well, since we didn't have to replace the million wires. But rzidle, we are forever in your debt! Thank you!!!
Reply With Quote
  #8 (permalink)  
Old 02-05-2012, 12:39 PM
Junior Member
 
Join Date: Sep 2010
Posts: 6
rzidle@verizon.net is on a distinguished road
Default It's really not too hard.

So glad your project was successful. I learned about leaving the wires intact from another brave person. Let's hope others with faulty touch pads will be encouraged to DIY. Thanks for your note. Bob
Reply With Quote
  #9 (permalink)  
Old 10-30-2012, 07:02 AM
Junior Member
 
Join Date: Oct 2012
Posts: 1
cmjdosborn is on a distinguished road
Smile

These instructions were right on the money. Much easier than expected. The wiring was simpler in my touchpad and only 2 wires needed to be marked for reassembly. The only tricky part of the whole procedure was keeping track of the 18 or so little screws, pulling the pad out (requires some force and maneuvering) and putting the pad back in (clock was surrounded with a heavy cardboard boxy thing that kept getting hung up). Since I thought it would be more difficult than it was, I hired a Jenn-Air authorized service tech to put it in ($140). I ended up having to help him and read these instructions to him. It's definitely and easier job with an assistant. Also, I saved quite a bit on the touchpad by ordering on line from Easy Appliance dot com (I paid about $180 incl shipping as opposed stores and websites selling at $285).
Reply With Quote
  #10 (permalink)  
Old 10-30-2012, 08:48 PM
Junior Member
 
Join Date: Sep 2010
Posts: 6
rzidle@verizon.net is on a distinguished road
Default Glad my notes were helpful

Hi: Congrats on repairing your Jenn-Air control panel yourself. I hope we're not putting too many appliance experts out of a job.
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Jenn Air Touchpad not working jennair9860 Oven Repair (including Ranges and Cooktops) 2 11-28-2010 08:30 PM
GE Built-In Oven Control Panel - replace entire assembly or just control kit boschuser Oven Repair (including Ranges and Cooktops) 1 01-05-2010 04:11 AM
Replace burner control of Jenn Air range guy39 Oven Repair (including Ranges and Cooktops) 1 10-05-2009 08:38 AM
Jenn-Air Control Assembly bad?? Jerry_in_VA Dishwasher Repair 0 05-28-2009 04:56 PM
Touchpad Assembly Does Not Work on Gas Range SinaGhassemi3 Refrigerator & Freezer Repair 0 05-12-2009 02:54 AM



All times are GMT -7. The time now is 08:44 PM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17