[Survivor]

The Display panel won't lite up and the oven can't be operated. The clock isn't lit either(obviously) lol.. All four burners (Glass top) work so we can cook on glass top. Something coincidentally just happened last night. When you turn the switch on for the outer ring for the front right burner it won't turn on.We can use the small burner with no problem but if we need a larger pot or pan the outer ring won't turn on. Any help and guidance is sincerely appreciated.

[Matt / APP Team]

Please post your model number so we can look up parts information.

[Survivor]

The Mo. # has 3 unreadable #'s or letters then 377CFSE I believe. It's next to impossible to read. S/N Again same prob. 3 missing then 2825043.
Hopefully this will help.

THANKYOU, Also, let me know if part is worth replacing and can I purchase it from here?

I just tried again, I THINK ???? the Mo. # FFF 377CFSE

[Survivor]

I sent out a responce to Matts post the other day and never heard back from anyone yet.. I was wondering if the post was seen or am I still supposed to wait for a reply because of a tech doing research..

[Matt / APP Team]

Hey Survivor,

Im guessing at your model number, I think its FEF377CFSE make sure you double check it. Did you have any power surges or anything that would have caused multiple parts to fail?

Ok, you will have to get the wiring diagram out and start testing, first make sure you are getting proper power from the wall, check all wires for loose connections, bad grounds, burnt wires etc. You will have to determine if the clock and element are getting voltage, if the clock is getting proper voltage and not working more than likely it is bad. If the large size element is getting proper voltage then you can assume the element is bad.

If the element is not getting power then you will have to test the wires back to the switch, you should be able to use the wiring diagram to test the switch to see if its giving power. You can also test the outer element for continuity.

Right front element.

Dual element switch.

Check everything out and see what you can determine.