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Kitchenaid superba elect wall oven no heat
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Model: KEMS307DWH6 Brand: Kitchen Aid Age: 5 - 10 years
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96ws6  
#1 Posted : Sunday, August 8, 2010 4:47:13 PM(UTC)
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96ws6

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I have a Kitchenaid superba electric oven that will not heat up. It is a wall mount w/microwave on top. Last night my wife used the self cleaning feature that heats it up for hours and today no heat on the elements. Everything else (control panel and fans) seems to be OK just no heat. Any advice on what is most likley causing the problem?
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denman  
#2 Posted : Monday, August 9, 2010 4:09:37 AM(UTC)
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denman

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Here are your parts
Replacement parts for WHIRLPOOL KEMS307DWH6 | AppliancePartsPros.com

And a tech sheet
http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%204452028.pdf

And a manual
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/3a97f248b89c232885256b3e00539256/$FILE/MWCOMBO.PDF

First try flipping your breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker and the elements in the oven require the full 240 volts.

If this does nothing check that you have the correct voltage at the oven.
L1 to Neutral and L2 to Neutral both should be 120 volts.
L1 to L2 should be 240 volts.
Be very careful as 240 volts is lethal!!!

If OK
Remove power from the unit and check the thermal overload (Item 37 in Section 1), should be 0 ohms.
THIS FORUM IS DEAD!!!!!!!
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96ws6  
#3 Posted : Monday, August 9, 2010 6:32:22 PM(UTC)
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96ws6

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Originally Posted by: denman Go to Quoted Post
Here are your parts
Replacement parts for WHIRLPOOL KEMS307DWH6 | AppliancePartsPros.com

And a tech sheet
http://www.servicematters.com/d...0Sheet%20-%204452028.pdf

And a manual
https://secured.whirlpoo...539256/$FILE/MWCOMBO.PDF

First try flipping your breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker and the elements in the oven require the full 240 volts.

If this does nothing check that you have the correct voltage at the oven.
L1 to Neutral and L2 to Neutral both should be 120 volts.
L1 to L2 should be 240 volts.
Be very careful as 240 volts is lethal!!!

If OK
Remove power from the unit and check the thermal overload (Item 37 in Section 1), should be 0 ohms.



Thank you so much for all the help! I have checked voltages and tried resetting the breaker...no dice. I have the oven almost out but I am going to wait till tomorrow when I have a friend helping me to get it out of the wall so I can check the termal fuse. (they sure don't make it easy to get to!)
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ssegal  
#4 Posted : Monday, August 30, 2010 3:27:21 PM(UTC)
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ssegal

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I have the same problem and was wondering what the outcome was of yours.
Thanks.
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96ws6  
#5 Posted : Tuesday, August 31, 2010 7:20:04 PM(UTC)
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96ws6

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yes the termal fuse fixed it (was a real pain in the butt to get at though) thanks you for all your help
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96ws6  
#6 Posted : Tuesday, August 31, 2010 7:24:40 PM(UTC)
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96ws6

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yes the thermal fuse fixed it, check the links denman posted if you have the same model it will be a big help as it is hard to get to (have to remove microwave then remove unit from wall) that is the way manual says but you could get it out without removing microwave but it will be VERY HEAVY if you dont remove microwave first and will be TOP HEAVY to boot so that is why manual says to remove it
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ssegal  
#7 Posted : Wednesday, September 1, 2010 4:40:33 AM(UTC)
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ssegal

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I ordered the part. Hopefully it will fix it.
Thanks for your help.
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NANCANVA  
#8 Posted : Thursday, November 11, 2010 5:16:45 PM(UTC)
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NANCANVA

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Originally Posted by: ssegal Go to Quoted Post
I ordered the part. Hopefully it will fix it.
Thanks for your help.


It does fix it. Be sure you ordered the sensor inside the oven, too. My oven wouldn't heat up after cleaning either, but everything else seemed to be working. It's a bit of a pain pulling it out, cutting off electrical, etc., but relatively easy to replace the 2 parts. Make a note not to ever use the self cleaning feature again, though! Not worth $100 in parts :(
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brainer  
#9 Posted : Saturday, September 22, 2012 6:57:32 PM(UTC)
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brainer

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thanks for the advice...same problem.
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NANCANVA  
#10 Posted : Sunday, September 23, 2012 5:38:00 AM(UTC)
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NANCANVA

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Absolutely the BEST use of internet forums .... help when you need it! Relatively easy fix, but I'm disappointed in KitchenAid as their products are generally the best out there. :confused:
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