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magellen  
#1 Posted : Monday, July 26, 2010 11:11:54 AM(UTC)
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magellen

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I just purchased a new cooktop from you and need help with installation.
It is going into granite and is a very tight fit. The old cooktop split across (back to front) and I want to be sure this doesn't occur again!!

the old one was installed with a metal L-bracket on the left and right ends, but not on the front and back. So all the weight is on the right and left ends. I believe this is why it cracked - shouldn't there be a bracket on the long sides (front and back) also??? If so do you sell the brackets? Thanks.
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magellen  
#2 Posted : Monday, July 26, 2010 12:02:18 PM(UTC)
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magellen

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I see that in some installations the unit sits on L-brackets that hang down, but this is not possible in granite. The L-Brackets on our are attached to the screws and the horizontal piece is at the top so the entire glass hangs from just 2 points.
Gene  
#3 Posted : Monday, July 26, 2010 3:14:51 PM(UTC)
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Gene

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What are the cutout dimensions?

Hopefully the Installation manual will help.

Gene.
magellen  
#4 Posted : Monday, July 26, 2010 3:26:23 PM(UTC)
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magellen

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we looked at the installation manual - it holds it up with a bracket that fits underneath and bolts below the counter. we can't do that with a granite counter.
magellen  
#5 Posted : Monday, July 26, 2010 3:27:30 PM(UTC)
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magellen

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the cutout is exatly the same as the metal box... there really isn't even room for screws with round heads.
Gene  
#6 Posted : Monday, July 26, 2010 5:06:14 PM(UTC)
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Gene

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The metal (burner) box has some kind of shoulders on each side. If you can install the cooktop that these shoulders will be on top of the counter top, then the cooktop weight will be removed from the glasstop.

Gene.
magellen  
#7 Posted : Tuesday, July 27, 2010 2:30:08 AM(UTC)
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magellen

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no there are no shoulders on the box... that is the whole problem!!! the box is totally flush with just vertical pieces coming down from the glass that screw into the side of the box... so therefore all the weight is on the glass around the top of the rim.
what's more when it was installed the slot was cut too small to accommodate anything around the box except those 2 on the ends that I mentioned. So I guess faulty installation and granite cutting combined but now we are stuck and need to find a way to support it from the bottom or it will break again.

so one more question and thanks for your help - once we do this (harder than it sounds due to drawer configuration) can we run a bead of caulk around the glass to keep dirt out? bad idea?
Gene  
#8 Posted : Tuesday, July 27, 2010 6:26:32 PM(UTC)
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Gene

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I've seen it done many times. As long as a caulk you are going to use, will stay more or less soft and you"ll be able to cut it in case if you'll need to remove the cooktop - it's fine.

Gene.
magellen  
#9 Posted : Wednesday, July 28, 2010 4:17:47 AM(UTC)
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magellen

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OK, thanks a lot. I appreciate the info.
revndave  
#10 Posted : Wednesday, July 28, 2010 6:57:08 AM(UTC)
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revndave

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Caulked in stoves not fun to work on.
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