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GE Profile Electric Slide In Range - Door Locked

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We owned this range for about 3 1/2 years and as usual, when it's dirty, I clean it

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Old 08-01-2008, 10:33 AM
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Unhappy GE Profile Electric Slide In Range - Door Locked
Model Number: JS96850F3SS   Brand: GE   Age: 1 - 5 years   

We owned this range for about 3 1/2 years and as usual, when it's dirty, I clean it via the self-cleaning oven for 4 hours. Well, I did the same thing this time and after it completed the cleaning process, the door kept flashing "locked". This is the mode it has been in for 2 days. We unplugged it but nothing happened when when plugged it back in. For about 3 seconds the electronic pad lit up everything that's available then it went back to the "locked" position. The oven door is closed and the clock is correct. I tried turning on and off the timer, but that doesn't work. I have tried to turn the self-cleaner on again, but it won't do that either. It just goes back to the "locked" mode. There is no latch so all is electronic. Any ideas? I have a new dish that I need to try out.

Thanks for any help.
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Old 10-08-2008, 07:51 PM
pgassler pgassler is offline
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I had the same problem, and after about a month of troubleshooting, I finally found the problem. There is an overtemperature switch built into the electrical panel of the oven. Resetting this switch solved my problem.

To reset it:
TURN OFF THE POWER!
Open the door (if it is locked, turn the power back on and gently pull on the door every few seconds as the locking mechanism cycles until it is unlocked)

remove the 3 screws below the control panel (screws point upwards, with the head just inside the oven)
pull off the face of the control panel. Let it dangle by the wires so that you have access to the space behind it.

Within the electrical enclosure exposed by removing the control panel, Look for a small silver and black device with 2 wires attached to the back. The device is about .5" wide by 1" long and is attached with 2 screws to the sheet metal on the bottom of the electrical enclosure. Mine was located nearly in the middle of the electrical enclosure.

Push the tiny button on top of the switch. You should fee a click.

Reassemble and power up.
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