Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
lacosta75  
#1 Posted : Friday, June 11, 2010 7:38:41 AM(UTC)
Quote
lacosta75

Rank: Member

Groups: Registered
Joined: 6/11/2010(UTC)
Posts: 1

I have a Whirlpool slide in gas stove GW395LEPS00 and the bake button on the control panel does not work. Every other button works just fine. We were told by whirlpool that we needed to change the electronic control panel part #9760013 and we bought from appliance parts pro and changed it out and still does not work. Thank goodness this website accepts returns on this item. Can you give me another suggestion as to what can be wrong? Thanks!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
eatajsb  
#2 Posted : Saturday, June 12, 2010 8:13:32 AM(UTC)
Quote
eatajsb

Rank: Member

Groups: Registered
Joined: 6/12/2010(UTC)
Posts: 1

I understand your frustration. :mad: We have a Whirlpool GW399LXUB and have had similar issues. We replaced the electronic control also and it didn't fix the problem. We are now ordering the switch membrane, which is the little computer brains for the control panel. I am hoping that it solves our problem, you might try it for yours. We have had this oven for 18 months and this is the 3rd time we are having to replace parts of the control panel. We have never bought from Appliancepartspros.com before, but will do so from now on. Bought our last part from the manufacturer and they do not accept returns on electronic parts. So we are stuck with a part that we don't need. Plus appliancepartspro.com has a 1 year warranty, Whirlpool has a 30 day warranty. And this website is cheaper too! Why would anyone ever order from the manufacturer? Good luck with your oven issues! Hope this helps. :)
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.