Discuss

Open Microwave Door & Kenmore Turns On!

 in

Microwave Repair

. "

This Kenmore microwave worked fine for 4 years until yesterday. Now, when you open the door, the thing turns on,

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Microwave Repair » Open Microwave Door & Kenmore Turns On!

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 06-02-2008, 11:04 AM
TWA TWA is offline
Junior Member
 
Join Date: Jun 2008
Posts: 4
TWA is on a distinguished road
Default Open Microwave Door & Kenmore Turns On!
Model Number: 721.63252300   Brand: Kenmore   Age: 1 - 5 years   

Appliance Parts from AppliancePartPros.com


This Kenmore microwave worked fine for 4 years until yesterday. Now, when you open the door, the thing turns on, the platter turns, and it is microwaving. When you close the door, and it stops. If you need to cook food, it still works normally with the door shut - even turns off on time. But open that door, and it turns on again.

Obviously, this is not safe, because I think microwaves are escaping.

My initial impression is a circuit board malfunction. It almost acts like it needs to be reset - or rebooted as with a computer. I don't know how to do that, however, and unplugging the thing for a minute and plugging it back in does not make a difference.

Mechanically, the door opens and closes normally, and the latches look OK.

Please let me know any ideas on this odd problem. Such as, what parts might be at fault, and how to fix it.

Thanks,

TWA


Related Models
Kenmore 72160102000 MICROWAVE OVEN
Kenmore 72160109000 MICROWAVE OVEN
Kenmore 72160282000 MICROWAVE OVEN
Kenmore 72160289000 MICROWAVE OVEN
Kenmore 72160483000 MICROWAVE
Kenmore 72161102100 MICROWAVE
Kenmore 72161109100 MICROWAVE
Kenmore 72161282000 MICROWAVE
Kenmore 72161282100 MICROWAVE
Kenmore 72161283100 MICROWAVE
Kenmore 72161289000 MICROWAVE
Kenmore 72161289100 MICROWAVE
Kenmore 72162002200 MICROWAVE
Kenmore 72162102200 MICROWAVE
Kenmore 72162102201 MICROWAVE
Kenmore 72162109200 MICROWAVE
Kenmore 72162212200 MICROWAVE
Kenmore 72162219200 MICROWAVE
Kenmore 72162219201 MICROWAVE
Kenmore 72162222300 MICROWAVE
Kenmore 72162222301 MICROWAVE
Kenmore 72162223200 MICROWAVE
Kenmore 72162229300 MICROWAVE
Kenmore 72162252200 MICROWAVE
Kenmore 72162252201 MICROWAVE OVEN
Kenmore 72162253200 MICROWAVE
Kenmore 72162253201 MICROWAVE OVEN
Kenmore 72162259200 MICROWAVE
Kenmore 72162259201 MICROWAVE OVEN
Kenmore 72162292200 MICROWAVE
Kenmore 72162299200 MICROWAVE
Kenmore 72162342200 MICROWAVE
Kenmore 72162342201 MICROWAVE
Kenmore 72162342202 MICROWAVE
Kenmore 72162342203 MICROWAVE
Kenmore 72162344203 MICROWAVE
Kenmore 72162344300 MICROWAVE
Kenmore 72162344301 MICROWAVE
Kenmore 72162349200 MICROWAVE
Kenmore 72162349202 MICROWAVE
Kenmore 72162349203 MICROWAVE
Kenmore 72162362200 MICROWAVE
Kenmore 72162364200 MICROWAVE
Kenmore 72162365200 MICROWAVE
Kenmore 72162369200 MICROWAVE
Kenmore 72162369201 MICROWAVE
Kenmore 72162462200 MICROWAVE
Kenmore 72162463200 MICROWAVE
Kenmore 72162464200 MICROWAVE
Kenmore 72162469200 MICROWAVE
Kenmore 72162622200 MICROWAVE HOOD COMBO
Kenmore 72162624200 MICROWAVE HOOD COMBO
Kenmore 72162629200 MICROWAVE HOOD COMBO
Kenmore 72162642200 MICROWAVE HOOD COMBO
Kenmore 72162643200 MICROWAVE HOOD COMBO
Kenmore 72162644200 MICROWAVE HOOD COMBO
Kenmore 72162649200 MICROWAVE HOOD COMBO
Kenmore 72162752100 MICROWAVE
Kenmore 72162752200 MICROWAVE
Kenmore 72162759200 MICROWAVE
Kenmore 72162772100 MICROWAVE
Kenmore 72162772200 MICROWAVE
Kenmore 72162774100 MICROWAVE
Kenmore 72162774200 MICROWAVE
Kenmore 72162779100 MICROWAVE
Kenmore 72162779200 MICROWAVE
Kenmore 72163102300 MICROWAVE OVEN
Kenmore 72163109300 MICROWAVE OVEN
Kenmore 72163252300 MICROWAVE
Kenmore 72163252301 MICROWAVE
Kenmore 72163259300 MICROWAVE
Kenmore 72163259301 MICROWAVE
Kenmore 72163263300 MICROWAVE
Kenmore 72163263301 MICROWAVE
Kenmore 72163292300 MICROWAVE
Kenmore 72163292301 MICROWAVE
Kenmore 72163292303 MICROWAVE
Kenmore 72163293301 MICROWAVE
Kenmore 72163299300 MICROWAVE
Kenmore 72163299301 MICROWAVE
Kenmore 72163299303 MICROWAVE
Kenmore 72163352300 MICROWAVE
Kenmore 72163359300 MICROWAVE
Kenmore 72163652300 MICROWAVE HOOD COMBO
Kenmore 72163652301 MICROWAVE
Kenmore 72163653300 MICROWAVE HOOD COMBO
Kenmore 72163653301 MICROWAVE
Kenmore 72163654300 MICROWAVE HOOD COMBO
Kenmore 72163654301 MICROWAVE
Kenmore 72163659300 MICROWAVE HOOD COMBO
Kenmore 72163659301 MICROWAVE
Kenmore 72163662300 MICROWAVE HOOD COMBO
Kenmore 72163663300 MICROWAVE HOOD COMBO
Kenmore 72163664300 MICROWAVE HOOD COMBO
Kenmore 72163669300 MICROWAVE HOOD COMBO
Kenmore 72163682300 MICROWAVE HOOD COMBO
Kenmore 72163683300 MICROWAVE HOOD COMBO
Kenmore 72163684300 MICROWAVE HOOD COMBO
Kenmore 72163689300 MICROWAVE HOOD COMBO
Kenmore 72163762300 MICROWAVE HOOD COMBO
Kenmore 72163763300 MICROWAVE HOOD COMBO
Kenmore 72163764300 MICROWAVE HOOD COMBO
Kenmore 72163769300 MICROWAVE HOOD COMBO
Kenmore 72163992300 MICROWAVE
Kenmore 72163992302 MICROWAVE
Kenmore 72163992303 MICROWAVE
Kenmore 72163993300 MICROWAVE
Kenmore 72163993301 MICROWAVE
Kenmore 72163993302 MICROWAVE
Kenmore 72163993303 MICROWAVE
Kenmore 72163999300 MICROWAVE
Kenmore 72163999301 MICROWAVE
Kenmore 72163999302 MICROWAVE
Kenmore 72163999303 MICROWAVE
Kenmore 72164002300 MICROWAVE
Kenmore 72164002301 MICROWAVE
Kenmore 72164282300 MICROWAVE
Kenmore 72164282301 MICROWAVE
Kenmore 72164283300 MICROWAVE
Kenmore 72164283301 MICROWAVE
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 06-02-2008, 03:45 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Quote:
Originally Posted by TWA View Post
... when you open the door, the thing turns on, the platter turns, and it is microwaving...
How did you know it is "microwaving" when the door is open?

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #3 (permalink)  
Old 06-03-2008, 09:45 AM
TWA TWA is offline
Junior Member
 
Join Date: Jun 2008
Posts: 4
TWA is on a distinguished road
Default

Gene, I checked to see if food became hot when the door is open and the fan and turntable are working. In fact, the food did not heat up, so I think you are right, and I'm now hopeful there is an easy solution here.

The microwave works properly on the timed cooking when the door is closed.

When the door is opened, the fan continues to run, and the turntable continues to turn. Interestingly, when you open the door repeatedly, the turntable changes directions almost every time. One time, however, the turntable did not move, and the fan did not turn on. So, now I wonder if there is something stuck in there that a bit of WD-40 might cure. In particular, I wonder about the lower door latch, which seems to have something to do with this problem. I don't have a diagram, and the manual is no help.

I'm very interested to read your suggestions before I take this thing apart and start spraying WD-40.

Tom
Reply With Quote
  #4 (permalink)  
Old 06-03-2008, 10:52 AM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Hi Tom,

Most likely the problem is a bad secondary interlock switch which is usually located on the bottom part of the door frame. DO NOT use WD-40 on any electric parts - it will cause a short.

I'm not able to provide more accurate information because the model number you posted does not come up.

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #5 (permalink)  
Old 06-03-2008, 11:51 AM
TWA TWA is offline
Junior Member
 
Join Date: Jun 2008
Posts: 4
TWA is on a distinguished road
Default

Thank you Gentleman Gene,

I was able to find a diagram of the part #4002 at Sears Parts:

KENMORE | Model #72163252301 | MICROWAVE | LATCH BOARD PARTS | ********************************.com from Sears

I read somewhere it is a good idea to change out both switches if one of them goes bad. They will send me the Primary and Secondary Interlock Switches for $20 delivered. If your company sells these same parts, I'd prefer to get them from you, so please let me know.

However, I still wonder if there is a mechanical part causing the problem, so I think I'll open up the microwave and take a look at the situation. I understand that it is probably not such a good idea to start spraying WD-40 on everything, especially electrical parts. My general impulse is to either use the WD, or else duct tape! I'll also try to keep the hammer in the toolbox, although that's worked in the past...

Thanks,

Tom
Reply With Quote
  #6 (permalink)  
Old 06-03-2008, 01:20 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Tom,

After you installed the new switches, with the control panel removed, check how they are engaged by the door latch and adjust it if needed.

- The part number for the interlock switch is AP3153831

This switch can be used as a replacement for a monitor switch as well. You have to break off an unneeded terminal.

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #7 (permalink)  
Old 06-17-2008, 02:04 PM
TWA TWA is offline
Junior Member
 
Join Date: Jun 2008
Posts: 4
TWA is on a distinguished road
Default Case Closed

Dear Gene - aka Appliance Sherlock Holmes,

Thanks so much for your advice. I installed the switches I ordered online, and voila! the problem is solved. When I opened the case or this Kenmore Microwave, I discovered a wiring diagram folded up in a little plastic holder, which was nice. Between that and the diagram I was able to download from ******************** parts, and your advice, the repair was very clear. Thanks again.

Tom
Reply With Quote
  #8 (permalink)  
Old 06-17-2008, 02:09 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

Hi Tom,

I'm glad you were able to fix it.

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
  #9 (permalink)  
Old 08-17-2012, 11:37 PM
Junior Member
 
Join Date: Aug 2012
Posts: 3
reyzky is on a distinguished road
Default

Quote:
Originally Posted by Gene View Post
Hi Tom,

I'm glad you were able to fix it.

Gene.
I have the same problem with my GE Profile model #jvm2070sh001. does it mean to replace both switches and the switch monitor?
thanks in advance.....
Reply With Quote
  #10 (permalink)  
Old 08-19-2012, 09:54 PM
Gene's Avatar
Senior Expert
APP Volunteer
 
Join Date: Jul 2007
Location: Orange County, California
Posts: 27,171
Gene has a brilliant futureGene has a brilliant future
Default

It could be the same solution but it's better to check the switches before replacing them.

- Here are the breakdown diagrams and Replacement parts for General Electric JVM2070SH001 Counter top microwave | AppliancePartsPros.com

Gene.
__________________
Appliance Repair Expert in Orange County, California.

Order Appliance Parts with 365-Day Hassle Free Return Policy - AppliancePartsPros.com
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ge Profile turns on when I open door - again! claudiadefries Microwave Repair 10 10-23-2012 11:21 AM
Whirlpool microwave door will not open and microwave not working bbowen Microwave Repair 5 07-21-2010 08:55 PM
Miccrowave turns on when I open door wireman1 Microwave Repair 0 09-06-2009 07:48 AM
Bosch turns on with door open and cycle is stuck ann_14 Dishwasher Repair 0 08-23-2009 11:00 AM
Microwave turns on when door is open kowatson Microwave Repair 0 06-18-2009 04:31 PM



All times are GMT -7. The time now is 07:13 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17