[rogerskoler]

Hi,

Thanks for taking the time to read my question.

I received my Kenmore microwave as a Christmas gift in 2006. My light has gone out of it inside. It's a table-top model. I tried to figure out where the light bulb is to replace it but I could not figure it out so I called Sears. They said since I didn't purchase a extended warranty that they can't help me or either I pay over 100.00 for service. This is a microwave...a small microwave that it would be crazy to pay for a service call when I could get another microwave at probably the same cost.

I just want to replace a simple light bulb. Nothing in the manual talks about this at all. It's a maintenance issue not something that should be covered under a warranty. Geez.

Is the only way I can replace is go thru Sears and pay an arm and a leg. I'd really rather do it myself. It's not my fault they made it difficult for owners to do and want to charge. What a racket.

I looked on the back of the unit and evidently I'd need specail tools to remove casing. Why o why did Sears/Kenmore make a microwave where it's a major issue to replace a simple bulb and why is the heck did it go out in just over a year? This is crazy.

Any help would be appreciated. Thanks.

[Gene]

Originally Posted by rogerskoler

...I looked on the back of the unit and evidently I'd need specail tools to remove casing. Why o why did Sears/Kenmore make a microwave where it's a major issue to replace a simple bulb and why is the heck did it go out in just over a year? This is crazy...

Yes, you have to remove the casing to access the lamp and probably you'd need a special tools to do it. This is a way all counter-top microwaves made and it's done for consumers protection.

If you are still willing to do it, I would recommend to remove the old lamp and take to any hardware or electronic supply store to match it up.

Gene.

[rogerskoler]

Thanks Gene. Come to find out after calling Sears again is that the part is 59.00. I don't have the special tool and I'm not willing to pay for someone to install a 59.00 halogen bulb. The darned thing should not have gone out when unit is just over 1 year. Who is going to pay that much money to fix a bulb every year or so on a microwave? Not me. I'll cook in the dark.

Thanks for your response.

I highly recommend that no one ever buys a Kenmore microwave.