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The other night our power started surging and something in the Microwave Blew. I was reading blogs and alot of

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  #1 (permalink)  
Old 03-24-2008, 03:13 PM
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Default Power Outage
Model Number: 36363693301   Brand: Kenmore   Age: Less than 1 year   

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The other night our power started surging and something in the Microwave Blew. I was reading blogs and alot of them said this model was common for blowing, however most were in use when they blew. Anybody have any suggestions? Thanks, Tony P.S. replaced fuse already. And it still has power to the microwave


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  #2 (permalink)  
Old 03-25-2008, 11:24 AM
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If there is power to the microwave and to the controls but the display is blank then the problem could be a bad key PCB or a bad smart board.

More accurate diagnosis should be performed by a certified tech due to very complicated design.

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Old 03-25-2008, 03:53 PM
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I was hoping it would be something easy that I could fix. But thanks for your help. Should I call the Sears guy(that's where we bought it) or someone else? Thanks again, Tony
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Old 03-25-2008, 04:14 PM
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Tony,

Probably it's better to call Sears because only they have all documentation.

Gene.
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