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I have the Kenmore 911.41485/911.41489 30" built in oven w/microwave. When I turn on the microwave the light & the

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Old 03-17-2008, 12:05 PM
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Default Microwave won't heat
Model Number: 911.41485   Brand: Kenmore   Age: 5 - 10 years   

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I have the Kenmore 911.41485/911.41489 30" built in oven w/microwave.
When I turn on the microwave the light & the fan comes on, but the turn table does not turn and there is no heating. This started happening intermittinly a few months back. Now it is Not heating or turning at all????
Thanks for any help !!!


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  #2 (permalink)  
Old 03-17-2008, 08:28 PM
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Hi Lance,

The model number you posted does not come up. Verify and repost it, please.

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Old 03-18-2008, 06:56 PM
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Default #'s are different on parts list

Microwave Model is 911.41489890
Thanks again for any input

Last edited by Lance : 03-19-2008 at 03:45 PM.
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Old 12-30-2008, 04:44 PM
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Default No heat and turntable not turning

Forgive my insertion into this thread, but the problem Lance describes is exactly the same as mine. Mine is a GE combo, the number inside the microwave is JKP85W0A2WW SN HV61712Q May 1999. yet on the back of the unit the numbers are 191D2356G002 SN DV918089S.

Unit has been working fine except every now and then the turntable would stop. When it stopped the heat stop. Everything else was fine, the timer works, the light comes on, the fan runs. the turntable doesn't work and there is no heat. I replace the turntable motor and no luck. I have had the unit 100% apart and there are no signs of damage to the wiring, circuit boards etc.

Any suggestions?

Thanks!
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Old 12-30-2008, 05:00 PM
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Sounds like the problem with your microwave is a faulty control board. Post the wiring diagram if there is one.

Here are the break down diagrams for the GE oven/microwave combo Model JKP85WA2WW

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Old 01-01-2009, 04:01 PM
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Default Wiring Info

Here is the technical docs from inside the unit. Is there a way to verify that the problem is the control board and not some other part?
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File Type: pdf GE Microwave.pdf (705.2 KB, 37 views)
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Old 01-02-2009, 02:12 PM
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Check the primary interlock switch (the top door switch) and if there is nothing wrong then replace the control board.

- The part number for the door switch is AP2024337

- The part number for the control board is AP2025274

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Old 01-02-2009, 02:53 PM
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Default better but not fixed

removed the switch and tested it and it test fine. Put it back and same issues. There is some play in the door and I was wondering if it was the interlock switch earlier. So I lifted up on the lower right hand corner of the door and the magnetron comes on and heats, but the turntable still does not move. Could it be a door alignment issue that isn't making proper contact with both switches?
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Old 01-02-2009, 04:09 PM
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You have to check switches when they are in place, with the door closed. You can not align the door but you do can adjust the door switches by moving the door latch body.

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Old 01-04-2009, 12:42 PM
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Default turntable still doesn't turn

I have adjusted the door and the switches are working correctly. Now the heat works, but the turntable still doesn't turn. Is that an indication of the control board having a problem?
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