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Buttons don't work

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Several of the buttons on my GE Microwave (JVM1870BF02) had stopped working. I unplugged it and plugged it back in,

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Old 10-26-2015, 11:00 AM
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Default Buttons don't work
Model Number: JVM1870BF02   Brand: GE   Age: 5 - 10 years   

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Several of the buttons on my GE Microwave (JVM1870BF02) had stopped working. I unplugged it and plugged it back in, in hopes of resetting it, but with no luck.

When I plugged it back in, the display read "Clock" (or something similar) but no buttons worked.

After some (bad) internet research, I decided I needed to replace the Control Panel ASM, which I did. No luck - still just reads "Clock" and no buttons work.

I am wondering if I need to replace the Smart Board, but am hoping to get some affirmation before spending the $300.

Any help would be appreciated.


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