[perltech]

I wrote to this site last fall and received accurate and valuable information from Gene. Since then, the microwave is again cracked and I wrote the following to GE:

Last fall, Oct 2007, I replaced the control panel frame (AP2017933) and the outer door frame (AP2033286) because they were both cracked. I received excellent help from "AppliancePartPros.com" on how to do the re-installation. This past month (Jan 2008) I noticed that the control panel frame is now missing a piece in the same area and the outer door frame is again cracked. The unit is mounted ~ 15.5" above a slide in range Model # JGS968T0H3WW and I believe the excessive heat from the largest burner is causing this. Have you had other complaints of this type ? ? Do you have some sort of heat shield to protect the microwave from the heat emanating from the burner ? ? Do you have any other suggestions ? ?

Thank you for your rapid response to this problem.

David Perlmutter

I am hoping that GE can respond positively to this request, but I thought it important to note 1) the value of Gene's information and directions on how to replace those two parts 2) the possibility of some sort of heat shield or modification to reduce the heat from the burner below.


David Perlmutter