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Kitchen Superba Microwave

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In order to clean the inside top of unit you must lower the heating element. In order to do this

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Old 11-11-2013, 09:49 AM
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Question Kitchen Superba Microwave
Model Number: KEMS308SS04   Brand: Kitchen Aid   Age: 1 - 5 years   

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In order to clean the inside top of unit you must lower the heating element. In order to do this there is a ceramic bracket that must be removed. the instructions state to simply turn and remove. This part is ceramic and I cannot easily turn it . I am afraid it will just break apart. I went to the showroom where I purchased it and the display model is the same way. Is there some kind of trick to removing this?


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