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GE Profile Spacemaker XL 1400 Microwave Will Not Heat

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I spoke with your service dept and also saw a prior post that appeared to replicate the problem I am

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Old 06-13-2013, 09:55 AM
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Default GE Profile Spacemaker XL 1400 Microwave Will Not Heat
Model Number: JVM 14600AA001   Brand: GE   Age: More than 10 years   

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I spoke with your service dept and also saw a prior post that appeared to replicate the problem I am having . Simply my microwave will not heat.. the lights come on, the turntable spins and I do not see sparks when I enter a microwave setting . When I put it in the popcorn setting after spinning for about 2 minutes it stops and the words sensor error appear. According to a prior post this may be the humidity or gas sensor ( part no AP2026395) but I am also concerned that the magnetron may not be working. If the repair involves this sensor I can order it from your parts dept but I will need instructions on how to unistall this sensor and install the new one . I understand it is a 6 pin plug and I need its location as the parts dept could not find a schematic to show its location. I also understand that the hi voltage capacitor and diode would need to be discharged to avoid a shock...I would need instructions on how to do this as well. Thank you on any assistance and advice
Mark


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