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ayconsulting@shaw.ca  
#1 Posted : Wednesday, February 13, 2013 1:06:56 PM(UTC)
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ayconsulting@shaw.ca

Rank: Member

Groups: Registered
Joined: 2/13/2013(UTC)
Posts: 1

Hi there, my turn table won't turn at all. We looked at the piece underneath the plate and it is not cracked but I can pull it up as it's loose, not sure if this is normal. How can we get it to turn? Thanks.
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Simon / APP Team  
#2 Posted : Wednesday, February 13, 2013 1:49:22 PM(UTC)
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Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

If you checked the coupler and it's OK then open the bottom cover and locate the turn table motor Part number: WB26X10038
Part number: WB26X10038


Take the two wires off it and use the voltmeter to check for 21VAC across the wires with the MW turned on.
If the correct power is present - replace the motor, if not - replace the control board Part number: WB27X10655
Part number: WB27X10655


Here are the breakdown diagrams and Microwave parts for GE JVM1430WD001 - AppliancePartsPros.com

Post the results.

Simon.
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