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Kitchen aid mw door error

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My builtin kitchen aid mw keeps giving me door error. I checked right two primary and monitor switches and they

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Old 01-23-2013, 07:44 AM
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Question Kitchen aid mw door error
Model Number: KEMC378KSS01   Brand: Kitchen Aid   Age: 1 - 5 years   

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My builtin kitchen aid mw keeps giving me door error. I checked right two primary and monitor switches and they work fine. How do I access left switch. There is vey limited access without taking everything apart

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  #2 (permalink)  
Old 01-23-2013, 02:29 PM
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Hi.

There is a 20amp fuse behind the control panel on the right.
Most likely it's blown Part number: W10017410

Part number: W10017410


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Old 01-24-2013, 07:20 PM
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Fuse was blown. I replaced it and it still gives me same door error.
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Old 01-26-2013, 08:43 AM
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Default Any more suggestion ? What should I check next ?

Quote:
Originally Posted by Repairall View Post
Fuse was blown. I replaced it and it still gives me same door error.
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What's next ??
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Old 01-28-2013, 10:28 AM
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Hi.

Most likely the fuse is blown again. You need to check the door switches with the multimeter with the door open and closed.
You can get to the left side switch by pulling the microwave out for few inches.

Simon.
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Old 01-28-2013, 04:03 PM
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I checked the fuse and it is good this time outside as well as continuity between terminals as installed. I did check the right two switches in open and closed door position and they seem to switch NO and NC correctly.
I have MW pulled out and can see the left side switch holder but and probably can pull out from top but I am afraid I may not be able to put it back. It has circular white plastic flange facing inside of the mcirowave.
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Old 01-28-2013, 04:59 PM
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Hi.

To get to the secondary interlock switch with the MW out take out 6 screws and remove the left side cover.
Did you remove one wire off the switch while testing?
Did you check the other fuse ( it inside the MW on the right) and is smaller then the first one.

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Last edited by Simon / APP Team : 02-04-2013 at 10:42 AM.
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Old 01-28-2013, 05:26 PM
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Hi,

For your convinience I attached the instructions with a few pictures on how to remove the microwave from the oven cabinet. Hope it will help.

Gene.
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File Type: doc Removing the microwave.doc (1.11 MB, 7 views)
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Old 02-02-2013, 03:45 PM
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Hi Simon,
May be I am not checking switch properly. Can you explain what you mean by taking one wire off ? I am following Tech Sheet, with schematic. i.e. Door open should have continuity between BR and R/BK and door closed between BU and R/BK.
Also, I checked first fuse (big size, 20A) as per instructions earlier. I also checked the second small 15A inside right top (inline with 20A in schematic).Is that correct ?
I have not checked secondary switch yet, I will open the side panel.
Thanks for your help.
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Old 02-02-2013, 03:49 PM
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Thanks Gene. I was able to pull out MW out. Good instructions...I am still having problem troubleshooting Door error.
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