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Door spring broken?

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Door seems too heavy. Something broke when I pulled the oven out 4" to (successfully) replace the light bulb. I

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Old 01-22-2013, 02:53 PM
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Default Door spring broken?
Model Number: KEMS378GSSO   Brand: Kitchen Aid   Age: 1 - 5 years   

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Door seems too heavy. Something broke when I pulled the oven out 4" to (successfully) replace the light bulb. I suspect the torsion spring, or something that secures it, is broken. How can I dis-assemble the door to investigate?


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  #2 (permalink)  
Old 01-23-2013, 02:10 PM
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Hello,

You can find the instructions in one of our previous threads: replace torsion spring in micro door

Here are the breakdown diagrams and Parts for Whirlpool KEMS378GSS0 Wall Oven - AppliancePartsPros.com

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Old 01-28-2013, 09:16 AM
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Gene, Many thanks. Just put in a new spring following pics and text in Post #11 you referred me to. One thing: I did not have to slide the microwave oven out to get at the screw securing the bottom of the black plastic skin. That skin was just secured by four (not two) outside screws easily accessible.
Thanks again, Doug
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Old 01-28-2013, 08:10 PM
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You are welcome Doug. We're glad to hear we could help you out. If there is anything else we can help you with, drop us a line.

Gene.
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