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Spelman 01-22-2013 02:53 PM

Door spring broken?
Door seems too heavy. Something broke when I pulled the oven out 4" to (successfully) replace the light bulb. I suspect the torsion spring, or something that secures it, is broken. How can I dis-assemble the door to investigate?

Gene 01-23-2013 02:10 PM


You can find the instructions in one of our previous threads:

Here are the breakdown diagrams and Parts for Whirlpool KEMS378GSS0 Wall Oven -


Spelman 01-28-2013 09:16 AM

Gene, Many thanks. Just put in a new spring following pics and text in Post #11 you referred me to. One thing: I did not have to slide the microwave oven out to get at the screw securing the bottom of the black plastic skin. That skin was just secured by four (not two) outside screws easily accessible.
Thanks again, Doug

Gene 01-28-2013 08:10 PM

You are welcome Doug. We're glad to hear we could help you out. If there is anything else we can help you with, drop us a line.


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