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wrong size ring turn or glass tray

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Bought used microwave hood and the glass tray rubs on bottom of microwave as it turns. It contained a round

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Old 09-28-2009, 09:16 AM
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Default wrong size ring turn or glass tray
Model Number: MH1140XMQ2   Brand: Whirlpool   Age: 1 - 5 years   

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Bought used microwave hood and the glass tray rubs on bottom of microwave as it turns. It contained a round ring turn and a 12 3/4 inch glass tray. We have ordered the ring turn from here and it is triangular in shape. Now the tray doesn't even touch the ring. Do we need a different glass tray? How do we know what came with it originally?


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  #2 (permalink)  
Old 09-28-2009, 10:26 AM
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Default

I'm assuming that the piece you bought was number 5 in the pic
below. The first thing I would want to look at is the drive coupler
itself (#7). If this microwave was being ran without the support ring
there's a chance that the coupler is broken causing it to drop down on the
shaft too far. You might need to remove it to check it. I would also
want to check the drive motor itself (#8). Check and make sure the mounting
ears on the motor are not bent, causing the motor to drop.


Last edited by glen65 : 09-28-2009 at 10:28 AM.
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