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kelmackay  
#1 Posted : Wednesday, October 3, 2012 3:26:35 PM(UTC)
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kelmackay

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This is a convection oven and microwave in one. I love this oven, but I bought brand new 2009. It started not turning. I had a GE repair man out for another appliance and he told me it was more than likely the motor. He gave me the model number I needed, we ordered and replace it. It worked initially and then worked sporadic, now it's not turning at all.

I have cleaned the wheels, the glass plate, etc. Did I get a defective motor from you or could it be anything else?

Kelley
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Gene  
#2 Posted : Thursday, October 4, 2012 3:33:40 PM(UTC)
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Gene

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Hi Kelley,

You did not specify which motor you are talking about. What is the part number of the motor you replaced?

Gene.
kelmackay  
#3 Posted : Thursday, October 4, 2012 3:37:44 PM(UTC)
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kelmackay

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WBX27X10193. Turntable motor
Gene  
#4 Posted : Thursday, October 4, 2012 3:52:13 PM(UTC)
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Gene

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The correct part number for the turntable motor is WB26X1019. Verify if it was typo or you got the wrong part.

How is the oven light working?

Gene.
kelmackay  
#5 Posted : Thursday, October 4, 2012 4:19:17 PM(UTC)
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kelmackay

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yes that was a typo--WB26X10193

Yes oven light works-the only thing is that it does not turn-therefore uneven cooking
kelmackay  
#6 Posted : Friday, October 5, 2012 12:40:40 PM(UTC)
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kelmackay

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Had GE repair man out-he found that the shaft assembly had a crack in it; therefore when any weight it put on it, does not turn due to the slipping. I have ordered the part via AppliancePartsPros.com and hope this does the trick! that is an expensive service call for that being the issue :(
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