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Display messed up, buttons don't work

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Microwave Repair

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When I turn the dial on the front to select the cook mode, some lights on the display come on

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  #1 (permalink)  
Old 03-15-2012, 11:56 AM
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Default Display messed up, buttons don't work
Model Number: KBMS1454RSS-0   Brand: Kitchen Aid   Age: 5 - 10 years   

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When I turn the dial on the front to select the cook mode, some lights on the display come on but they are not legible. The unit beeps when it scrolls through the modes, but none of the buttons work. I have checked all of the connections to the boards and the front panel, and I checked the input voltage.
Any ideas?


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  #2 (permalink)  
Old 03-15-2012, 02:40 PM
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There are no specific troubleshooting instructions provided by Whirlpool for such situation. So I'm doing what I never liked to do - guessing.

Based in my experience, very likely the problem is a bad selector board (#7 at the diagram). If it would not fix the problem, you can easy return the part to APP.

- The selector board Part number: AP3865529

Part number: AP3865529



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  #3 (permalink)  
Old 03-16-2012, 06:55 AM
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Thanks Gene, I will look into that.

Casey
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Old 03-16-2012, 02:46 PM
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You are welcome. Keep us posted.

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