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I have just bought a brand new kitchen aid combo oven and microwave model # kems378 . My problem is

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Old 02-15-2012, 05:25 PM
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Default kitchen aid microwave doesn't stop
Model Number: kems378   Brand: Kitchen Aid   Age: Less than 1 year   

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I have just bought a brand new kitchen aid combo oven and microwave model # kems378 . My problem is that when the microwave gets a the end of his cooking time, it make's the 3 normal beep, the heating stop,** BUT the plate keeps on turning,the light stays open and the fan keeps on workind too. I bought this oven/microwave in november 2 2011, they have come now 3 times to repair it and cannot find the problem. What can it be or what m i suppose to do? can someone help please


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  #2 (permalink)  
Old 02-15-2012, 07:11 PM
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What do you do to stop microwave from running?
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Old 02-16-2012, 06:30 AM
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Quote:
Originally Posted by AquraRoma View Post
What do you do to stop microwave from running?

i can press stop or open the door.
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Old 02-16-2012, 06:16 PM
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Most likely the problem is a bad control board.For the correct part number provide complete model number.
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Old 02-17-2012, 07:31 AM
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Default Thank You For Your Reply Here's My Model

Quote:
Originally Posted by AquraRoma View Post
Most likely the problem is a bad control board.For the correct part number provide complete model number.

MY MODEL NUMBER IS :
KitchenAid KEMS378SSS 27" Electric Double Wall Oven
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Old 02-17-2012, 05:22 PM
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Default KitchenAid KEMS378SSS 27" Electric Double Wall Oven

KitchenAid KEMS378SSS 27" Electric Double Wall Oven
Did ever somebody saw that problem before...A microwave that doesn't stop? the only way you can stop it is by pressing stop or open the door or else it continues running.
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