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Model Number: KCMS2055SSS-1 Brand: Kitchen Aid Age: 1 - 5 years
We bought this microwave 3/25/08 when we were remodeling our kitchen. I use it often and have had no problems. I used in on Saturday, July 4th and it worked fine. Later that evening when I was reheating some things, it would not heat. Everything else works. The turntable revolves, the light comes on and it sounds like it is running but it will not heat. We have unplugged it and plugged it back in and tried to heat a bowl of water. Still nothing. Do you have any ideas?
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The problem could be a bad door switch or a bad control board. In order to perform the troubleshooting you have to have a simple multimeter.
Remove the microwave from the cabinet, remove the outer case and check the door switches for continuity as described in the Tech sheet. If there is nothing wrong then disconnect the wires from the high voltage primary windings and check for 120 VAC between those wires while the control calls for heat and the door is closed. If there is no proper voltage then the control board has to be replaced. If there is 120 VAC then the magnetron is a culprit. Post the results and we'll help you with the correct part numbers. Gene.
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Professional appliance repair in Orange County, California. |
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The wires must be disconnected otherwise the test result is inaccurate.
Gene.
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Professional appliance repair in Orange County, California. |
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What is the complete model number of the microwave?
Gene.
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Professional appliance repair in Orange County, California. |
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