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I just called Sears about the above mentioned product. It was purchased in Dec 09. There was not extended warranty

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Old 12-26-2011, 02:43 PM
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Default Kenmore Microwave
Model Number: 721.66339800   Brand: Kenmore   Age: 1 - 5 years   

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I just called Sears about the above mentioned product. It was purchased in Dec 09. There was not extended warranty purchased for it. The appliance makes a buzzing sound when we attempt to use it and it will not heat. Sears called it a "THROW AWAY". Due to the fact it will cost more for them to repair it than what we can purchase a new one for. I HATE to just throw things away. The landfills are FULL of this stuff.

Can this be repaired? My son and son in law are very adept at repairing things. Can you trouble shoot the problem and make suggestions as to the parts needed to repair it?

With warmest regards,
Joan Lezette Miller


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  #2 (permalink)  
Old 01-01-2012, 01:11 PM
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It's probably a shorted high voltage rectifier diode or a bad magnetron.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

How to Test The High-Voltage Diode (Rectifier) Used In Microwave Ovens
(if it's not shorted or burned, it's probably okay)


How To Test The Magnetron Used In Microwave Ovens

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven at the Sears Parts Direct Web site.

Once you have the Sears part numbers, you can often find them cheaper from the Pros here. The oven was made by LG for Whirlpool.

If the diode's bad, that should be economical, but if it's the magnetron, compare that to the cost of a new comparable oven.

Good luck and be safe!
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