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Advantium 120 - has your door handle broken?

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We bought our Advantium 120 in August of 2003. Since that time, the door handle has broken off three times.

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Appliance Repair Forum > Appliance Repair Help > Microwave Repair » Advantium 120 - has your door handle broken?

View Poll Results: Has the plastic on you oven cracked or broken?
Door Handle broken off 10 83.33%
Surrounding plastic cracked or broken 3 25.00%
Upper vent piece broken 0 0%
Multiple Choice Poll. Voters: 12. You may not vote on this poll

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  #1 (permalink)  
Old 06-28-2009, 05:34 PM
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Default Advantium 120 - has your door handle broken?
Model Number: SCA1001FSS 01   Brand: GE   Age: 5 - 10 years   

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We bought our Advantium 120 in August of 2003. Since that time, the door handle has broken off three times. The first two times, it was under warranty, the most recent time, it is not under warranty. Also, the top vent has now broken off - the plastic where the screws go in has broken off. We also had the bottom strip of plastic crack.

I would like to know how many others out there have had the same thing(s) happen and how often? When I talked to GE about it, they said it would have to break three times in a one year period to warrant replacement. I think there is a flaw in the plastic - it should not just break off like that.

Thanks for any replies.


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  #2 (permalink)  
Old 08-27-2009, 01:09 PM
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Default Yes, I contacted the BBB

This is a faulty design. GE should replace this. Why would you put a plastic door fastener on a microwave designed to be mounted over a stove. I hope everyone complains - this is a design issue!
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  #3 (permalink)  
Old 01-08-2010, 02:25 PM
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Angry Advantium broken door handle

My door handle broke within 2 years of owning it as well as the plastic around the bottom of the door. There is a big chunk missing which I now use as a "handle" to open the door. It is clearly a design malfunction!
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  #4 (permalink)  
Old 08-16-2010, 11:00 AM
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Default

Quote:
Originally Posted by monpeasch View Post
We bought our Advantium 120 in August of 2003. Since that time, the door handle has broken off three times. The first two times, it was under warranty, the most recent time, it is not under warranty. Also, the top vent has now broken off - the plastic where the screws go in has broken off. We also had the bottom strip of plastic crack.

I would like to know how many others out there have had the same thing(s) happen and how often? When I talked to GE about it, they said it would have to break three times in a one year period to warrant replacement. I think there is a flaw in the plastic - it should not just break off like that.

Thanks for any replies.
Don't know, but ours just broke - so when you find out something, please cc me... thanks, van PA (vanw2dlt@optonline.net)
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  #5 (permalink)  
Old 08-16-2010, 11:15 AM
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vanw2dlt is on a distinguished road
Default Advantium Door handle part number

What is the part number for the Advantium 120 door handle so I can order two (guess from what I read it's best to keep a spare on hand)... The oven is in PA and I'm in NJ, so any help appreciated.
Van
Fair Lawn, NJ
vanw2dlt@optonline.net
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  #6 (permalink)  
Old 11-04-2011, 06:51 PM
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Default Oh GE, your product handle is crap!!

WE've owned our Advantium for quite a while now, have replaced our microwave handle 7 or 8 times. This product is flawed and there's no alternative. I've complained but never received a product replacement.
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  #7 (permalink)  
Old 01-15-2012, 03:40 AM
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Default GE Advantium door handle

I suggest to those with broken door handles on their GE Advantium ovens not to buy a new handle as it is the same and it will break once again. GE refuses to acknowledge this design deficiency since it makes them a ton of money. My door handle broke on the bottom during warranty. The next time it broke I got and adhesive, Liquid Nails, and glued it back together. 5 years later it is working fine. For the top of the unit, the vent, since it is not visible, I just used adhesive tape. No worries. It is unfortunate that multi national GE Corporation cannot be bothered to fix these design flaws and I am sure they have lost many sales opportunties. Other owners have had even more serious issues with this oven. If may breaks with high repairs costs estimates, it will be tossed in the trash.
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Old 02-21-2012, 05:22 PM
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Default Door Handle Broken

Quote:
Originally Posted by monpeasch View Post
We bought our Advantium 120 in August of 2003. Since that time, the door handle has broken off three times. The first two times, it was under warranty, the most recent time, it is not under warranty. Also, the top vent has now broken off - the plastic where the screws go in has broken off. We also had the bottom strip of plastic crack.

I would like to know how many others out there have had the same thing(s) happen and how often? When I talked to GE about it, they said it would have to break three times in a one year period to warrant replacement. I think there is a flaw in the plastic - it should not just break off like that.

Thanks for any replies.
ODD THAT THIS HANDLE WOULD BREAK DO YOU HAVE INSTRUCTIONS TO REPACE THE HANDLE.
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Old 07-01-2014, 07:46 AM
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Angry Broken handle

I too suffer the problem of broken handles. On average I replace 2-3 a year. I would just use a butter knife but my wife objects to the look. I replaced one in April and it broke yesterday at the bottom so I will try the liquid nail repair. I have in the past purchased 2-3 handles at a time from appliance parts.

Terrible design, it should be metal not plastic!!!
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