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willhess  
#1 Posted : Thursday, June 25, 2009 3:46:34 AM(UTC)
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willhess

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VIKING #VMOS200
#05771W39285

Microwave takes longer to heat, sometimes it gets hot, sometimes it does not?

Any assitance is appreciated.....
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Gene  
#2 Posted: : Thursday, June 25, 2009 4:33:57 PM(UTC)
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Gene

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Very likely the problem is a bad magnetron. If the microwave is less than 5 years old then the part should be under the manufacturer warranty, but you still have to pay for labor.

Unfortunately Viking keeps all technical information (including the diagrams and parts list) as a top secret and you can buy the parts from Viking only. If you can post a full description and a pictures of the part needed, we moist likely can find a replacement part.

Gene.
willhess  
#3 Posted : Tuesday, June 30, 2009 3:49:19 AM(UTC)
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willhess

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you were correct, bad magnetron......found out magnetron has a 5 year warranty & service company charges $90 labor to replace....

However, the tech told my wife that my electrical outlet is only putting out 106 volts, and this contributed to the magnetron failing.

Thank you for your offer to find a replacement magnetron....


1) Is he correct?

2) What could be cousing low voltage at my outlets?

Thanks,
Will
Admin / APP Team  
#4 Posted : Tuesday, June 30, 2009 8:53:59 PM(UTC)
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Admin / APP Team

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Did he show you the meter reading? If it does supply 106 volts, next thing to check would be the circuit breaker. I'm not an electrician though, but either way it sounds like you may have to have one stop by.
willhess  
#5 Posted : Wednesday, July 1, 2009 3:51:51 AM(UTC)
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willhess

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I agree..... Thanks


Do you think this could cause the magnetron to fail and the ignitors on the oven?

Thanks for all your help.....this forum has saved me about $300
Gene  
#6 Posted : Wednesday, July 1, 2009 3:19:44 PM(UTC)
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Gene

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All electronics will work properly only within 5% range of 120VAC. A voltage less than that could cause any problems including a lower magnetron output. I believe fixing the power problem will fix the microwave as well.

Gene.
willhess  
#7 Posted : Thursday, July 2, 2009 4:26:02 AM(UTC)
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willhess

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thanks for the info....
Gene  
#8 Posted : Thursday, July 2, 2009 3:08:03 PM(UTC)
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Gene

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You are welcome. Keep us posted.

Gene.
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