[gizmojohn]

I cleaned our microwave as usual and it works great except now when the turntable goes around it makes a noise. If I take the glass turntable out along with the little plastic ring with the 3 wheels on it there is no noise.

I put the ring with the 3 wheels and the glass plate back in--------turn it on so the turntable goes around and it starts to make a grinding or poping noise.

Could the ring with the wheels be bad????????????

[Gene]

The problem can be a bad turntable motor or a bad turntable coupler.

Pull out the coupler (under the glass) and inspect it for any crack. If there is nothing wrong, replace the motor. You have to remove the bottom panel to access it.

- The turntable coupler Part number: AP3671497

- The turntable motor Part number: AP3205666

Here are the breakdown diagram and Replacement parts for General Electric JVM2070SH001 Counter top microwave | AppliancePartsPros.com

Gene.

[gizmojohn]

Thanks for your reply - I cleaned wheels and axels on the ring the glass plate sits on and solved the problem

[Gene]

You are welcome. I'm glad you were able to fix it with no cost to you.

Gene.