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Everything works.Just does not heat up.Had the same thing happen 2 years ago and I just replaced it

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Old 10-22-2007, 10:26 PM
35mastr 35mastr is offline
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Default Microwave does not heat.
Model Number: 721.80802400   Brand: Kenmore   Age: Less than 1 year   
Everything works.Just does not heat up.Had the same thing happen 2 years ago and I just replaced it with this one.Please chime in with any and all troubleshooting advice.
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Old 10-24-2007, 09:24 AM
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Bump

Has anyone ever run into this problem??
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Old 10-24-2007, 11:02 AM
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Hi George

Does it make any unusual noises? If it does try to describe it.

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Old 10-24-2007, 07:31 PM
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Gene,It works just like it did when I pulled it out of the box when new.No abnormal noises or anything unusual.It just does not heat any thing up.Not even warm.All displays work,Lights inside Etc.Just will not heat anything up.
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Old 10-24-2007, 07:51 PM
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Sounds like the magnetron tube is bad. Do not touch anything and call Sears. The microwave is less then a year old and is under the warranty.

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