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GE Microwave Touchpad not responding

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We have a GE jvm1540dm1bb model microwave that is installed in our condo (I am not sure of the age,

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  #1 (permalink)  
Old 10-03-2010, 09:15 PM
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Default GE Microwave Touchpad not responding
Model Number: jvm1540dm1bb   Brand: GE   Age: 1 - 5 years   

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We have a GE jvm1540dm1bb model microwave that is installed in our condo (I am not sure of the age, but I put 1-5 years because it looks new)

On Friday the touchpad stopped responding. I unplugged the unit to reboot it, and then the display above the touchpad went into a sort of frozen mode with asterisks in the date/time area and

timer NITE help REM MUTE AMPM (battery pic)

below that.

No button will respond, nor beep. Deader'n a doornail.

What should I do?

thanks,
jim p.


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  #2 (permalink)  
Old 10-03-2010, 09:22 PM
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You might want to first check the integrity of the power source, as well as for proper polarity. If all's well at the outlet, I would look into replacing the smart board.
Part number: AP3994110

Part number: AP3994110
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Old 10-06-2010, 09:33 AM
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Well, I ordered the smart board, assuming that it would come with some installation instructions - but it's just a smart board, in bubble wrap.

Googling hasn't helped me either - all I found when I googled was my own post from the other day

Any pointers or links?

thanks,
jim p.
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Old 10-06-2010, 12:01 PM
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Before you take out any parts or disconnect any wires from the old board, make sure your new board matches up with the old one. A good idea is to take a digital photo of the original, so that if yu forget what goes where, you'll have a visual record.
If you can, transfer wire connectors one at a time, from the old to the new.
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