[lemiley]

We got this ac 3 or 4 years ago. Something in moter has failed. It ceases up. My husband kept it working last year by oiling it. Well whatever is supposed to turn doesn't and now oiling doesn't help it to either. My husband order a part from a local place in town and they have to get it from you and they joked that it would take 2 months. Then they said it would take a couple days. one week later my husband called to see if it was in and it wasn't he was told it would take 10-14 days. Well its been over 3 weeks. That way too long. The part cost $60 that is hard enough for us to come up with but we can't afford a new refrigerator either. What's my refrigerator have to do with the AC? Well, when it gets hot and humid my refrigerator does not work well. Last spell the temp was 53. That's not cold enough to keep food but because the house was hot a humid that was the best my fridge could do.

I have asthma breathing is not so easy when it's like that either and i have to use my inhalor and nebulizer when it gets hot and humid in my house. So why is it taking so long to get the motor that was ordered? Is it because all these models are broken and everyone is ordering the same thing and you can't keep up?

It going into the 90's again and our AC is still broke!

[jdman]

With the specs off the bad motor you should be able to get at any appliance parts hos or Graingers off the shelf. This should not be an order part unless you are wanting orginal replacement. Ar far as your ref it should keep cool regardless of the temp. How many times have you seen one in a garage at 90 degrees and still at proper cooling temp? Pull ref from back of wall and clean and vacuum all the dust etc. from the coils and fan area. This will help it to run cooler. When it is loaded with dust it is impossible for it to disapate the heat. Good Luck

[Admin / APP Team]

Lemiley,

I understand you're frustrated, but I think there's been some misunderstanding. We have this motor in stock, dozens in fact. I assure you, if your local place had ordered one from us 3 weeks ago, they'd had it delivered about 2 and a half weeks ago. I think they may have ordered it directly from Whirlpool and probably as part of their regular monthly order. That is the only explanation I can think of as to why it's taken so long for them to get it. We operate slightly differently. Our main goal is to get the parts to you as quickly as possible. Most of our customers get their orders within 1-2 business days.

On another hand, $60 doesn't sound very practical for this motor. Are you sure you are getting an original Whirlpool motor? It retails for $98 and we're selling it for $79.

Here is the link: Part Details - WHIRLPOOL Fan motor, part number: AP3595211

[lemiley]

Greeting yes thats what my husband needs and the reason he was told $60 dollars is becausewhere he went is a wholesale place and he was in the business for 20 years so he knew the guy. Anyways he told me to go ahead and order it from you cause. It still hasn't come in. so how to I go about that and what is the final cost?

[Admin / APP Team]

lemiley,

Contact us either by phone or live chat and ask for Adam. He will take care of it for you.