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Converting from 3 to 4-prong electrical cord

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I converted to a 4-prong electrical cord on my newly purchased Samsung dryer and now the dryer does not operate

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Old 12-29-2009, 05:34 AM
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Default Converting from 3 to 4-prong electrical cord
Model Number: Front Loading   Brand: Samsung   Age: 1 - 5 years   

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I converted to a 4-prong electrical cord on my newly purchased Samsung dryer and now the dryer does not operate (LCD panel seems to operate and power button illuminates the panel but all I hear is 1 click when I turn on the power).

I'm concerned that the problem may be how I connected the existing ground wire from the dryer. When I opened the back access panel the existing green w/yellow striped wire was connected to the external grounding screw. When I installed the 4-prong cord I placed the green wire from the cord on the external grounding screw and ran the green wire w/yellow stripe to the middle neutral terminal on the block. I then added the white wire (from the cord) over this same green w/yellow strip wire to the middle neutral terminal.

Those connections seem to match what the manual stated plus it seems to agree with advice I've seen on various websites but I've also read that the green w/yellow wire from the dryer should not be connected at all since the point of the 4-prong is to seperate the ground from neutral.

Thanks in advance for any assistance.


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