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whirlpool duet control panel completely unresponsive
Rank: Member
Groups: Registered
Joined: 7/15/2015(UTC)
Posts: 1
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i have a fairly new (less than 1 year) Whirlpool duet dryer and the control panel is completely unresponsive. It is not because it is locked. i have tried the unlocking steps and it does nothing. i have also tried re-setting it by turning the breaker on and off and it did nothing. Appliance repair guy came for a "diagnostic" visit. spent 10 seconds looking at it and said, Your control panel is not working.. you need to replace it.
this will cost $350 for parts and $150 for labour (in Toronto). does anyone have experience with this? is it worth repairing? i am ticked because the machine is less than a year old (and no, i don't know if i have a warranty, because i can't find the purchase paperwork - silly me).
i'm really new and inexperienced in this sort of stuff (recently separated) so any advice will be really helpful.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
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Hi.
If you will provide the complete model number of the dryer I may be able to look up the part for you. Also, you should contact the Whirlpool and give them a model and serial numbers so they can check if the dryer is still under the warranty.
Thank you,
Simon.
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whirlpool duet control panel completely unresponsive
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