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Stackable issues - dryer not hot, washer won't turn on unless dryer is on

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Not sure if it is shorting out or what. The dryer will turn on but NO heat. The washer only

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  #1 (permalink)  
Old 06-30-2014, 08:08 PM
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Default Stackable issues - dryer not hot, washer won't turn on unless dryer is on
Model Number: FEX831FS4   Brand: Frigidaire   Age: 1 - 5 years   

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Not sure if it is shorting out or what.

The dryer will turn on but NO heat.

The washer only turns on when the dryer is running.

Thanks for your help!


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  #2 (permalink)  
Old 07-01-2014, 04:04 AM
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Here are your parts
Parts for Frigidaire FEX831FS4 Washer Dryer Combo - AppliancePartsPros.com

Here is a wiring diagram.
http://manuals.frigidaire.com/prodin.../137060900.pdf

I would stat by checking the power.
Could be that you are missing half the line therefore no heat and that the washer is getting power from the otherside of the line through a part in the dryer.

Try flipping the breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
Check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Do this with the heater off and on.
Be careful as 240 volts is lethal !!!
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