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Hello, I have a 1997 Maytag Stackable DS9904 Washer/Dryer, white membrane switch controller unit, no knobs...electric. The Dryer Heater quit

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  #1 (permalink)  
Old 10-06-2013, 03:15 PM
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Default stackable washer/dryer electric
Model Number: DS9904   Brand: Maytag   Age: More than 10 years   

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Hello,
I have a 1997 Maytag Stackable DS9904 Washer/Dryer,
white membrane switch controller unit, no knobs...electric.
The Dryer Heater quit working after 17 years of great service.

Removed 45 deg. angled front cover.

I removed and checked the Element:
measure 11 ohms and see no opens, shorts, or wire discoloration.

Checked the black round Thermo switches, left/ right side in rear.
Both measure continuity, and what looks like
2 ceramic thermal resistor blocks, they show continuity also.

I removed and tested in-circuit also, the Heater Element control Relay
(on the right side) bottom coil leads show 22 volts on, zero off.
I also see it physically activate thru plastic shell.
So it tells me controller and relay seem to be working...

I measure nothing across the 2 load wires [Thick Black/Brown ]
during the Dry cycle...But it shows 108 vac during air fluff.

is this suppose to be 220 vac? Did I lose a phase?

Perhaps there's another Thermal ckt I have not found..?
I see the Relay black wire runs to 220 Terminal block.
(didn't remove cover)
but the brown wire, I have not traced all the way inside the unit.
Disappears behind a vent shroud..

Maytag changes the color to purple then brown again...bit irritating.

I would like to order a schematic if one can be found.


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  #2 (permalink)  
Old 10-06-2013, 10:24 PM
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Beginning to think it's the 220 vac outlet, I measure 108 vac across L2, L1...I'm assuming I should get 240 vac....don't know how I could've lost power.
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  #3 (permalink)  
Old 10-08-2013, 04:22 AM
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I cannot find any info on the given model number.
Please check it.

I tried at AppliancePartsPros, Sears parts and the Whirlpool/Maytag site and nothing comes up.

I am assuming this is a north American unit.

Unplug the unit and check power at the wall receptacle
Should be:
L1 to Neutral = 120 volts
L2 to Neutral = 120 volts
L1 to L2 = 240 volts.

Note that sometimes a breaker can loose half the line without tripping fully.
Turn the breaker off then on.
Often this is just something that happens and it is a one of or very rare event.
Sometimes it is either a machine or a wiring problem.
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  #4 (permalink)  
Old 10-12-2013, 06:08 PM
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Default Issue Solved

I went into a junction box where the 220 v a.c. feed was in my 1949 House.
Measured 120 volts.
I found a wire nut had lost grip on the white phase wire. It visibly looked o.k. but was not connected physically upon closer inspection.
Re-installed wire nut. Measured 220 v a.c.

Turned on my Dryer, wha-la, heater element started glowing...cool.

Guess I tore apart my Dryer for nothing and should've checked simple things.
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