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Maytag Neptune upper drying cabinet won't shut off

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The upper drying cabinet stays warm for days even after the cycle has completed. I can hear the components of

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  #1 (permalink)  
Old 02-21-2013, 04:28 PM
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Default Maytag Neptune upper drying cabinet won't shut off
Model Number: Neptune   Brand: Maytag   Age: 5 - 10 years   

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The upper drying cabinet stays warm for days even after the cycle has completed. I can hear the components of the dryer creaking like they are cooling down and when I open the top cabinet it is warm. What should I look for to repair the problem?


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  #2 (permalink)  
Old 02-22-2013, 03:09 PM
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What is the model number of the unit?

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Old 02-23-2013, 01:03 PM
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Sorry about that- the model is MCG8000AWW and the serial is 10459790EE- thanks!
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Old 02-27-2013, 07:29 PM
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Sorry for the delay.

Sounds like the problem is a bad relay board (#22 at the diagram).

- The relay board Part number: 53-4643

Part number: 53-4643



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Old 03-01-2013, 06:42 AM
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Gene,

Thank you. I ran the diagnostics on the touchpad and all buttons/LEDs passed. I also did the diagnostics of the logic board functions and all of those functions passed EXCEPT the shaker motor- I could hear the relay make up when the shaker motor was commanded to turn on, but the motor did not start. Perhaps this is also a problem with the relay board.

I unplugged the 3 wiring harness connectors from the logic board and the upper cabinet continues to heat, so this certainly points to the relay board as the problem.

Thanks for your assistance!
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Old 03-01-2013, 01:44 PM
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You have nothing to lose if you will order the part from APP and give it a try.

Keep us posted.

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Old 03-11-2013, 05:10 PM
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Gene,

Thanks for your help- I installed the replacement relay board that I ordered from Appliance Parts Pros.com and it took care of the problem. Your advise was right on!
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Old 03-12-2013, 11:33 AM
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You are welcome. I'm glad to hear it's up and running.

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