[KCDA]

My Whirpool Duet is JUST 2 years old. I opened the dryer after a load and the light bulb popped. Now the dryer won't start at all, I can turn on the power and select the setting, but when I try to start it it jsut beeps at me. HELP!

[Gene]

Unplug the dryer and check the light bulb socket for any pieces left inside. Install a new light bulb.

Did it show any error codes?

Gene.

[prairiedogger]

Any idea on how this was fixed? I had the same thing happen yesterday to the same model. Mine is still under warranty and I have service coming out tomorrow but I'd like to know what happened. Did the bulb blowing cause a surge and knock out the control board or maybe burn out the door switch? The bulb had glass shards in it so it was a pretty strong pop. The bulb stayed together though. Took the bulb out in case there was a short in it but same thing. Turn controls on, press the start button and it beeps and the time display flashes.

[Gene]

Originally Posted by prairiedogger

...Did the bulb blowing cause a surge and knock out the control board ...

It is very possible. Please post the diagnosis done by a Whirlpool tech.

Gene.

[prairiedogger]

It was the door switch. The tech left the old one so I opened it up (I can't help myself. I have to know). Found that when the bulb blew it caused the switch contacts to weld together and preventing them from switching. The board was seeing an open door not allowing any cycles to start. My guess is this happened to the original poster too. The service tech said he never saw this before but I think I'm not replacing the bulb!

[Gene]

Thank you very much.

Gene.