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Our dryer will run for about 20minutes, then all power shuts off for 5 minutes, when the power finally comes

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Old 08-09-2010, 01:37 PM
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Default Dryer shuts off after getting too hot
Model Number: DX306LEW/XAA   Brand: Samsung   Age: 1 - 5 years   

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Our dryer will run for about 20minutes, then all power shuts off for 5 minutes, when the power finally comes back on, and we turn it back on to dry, it shuts right back off, we have to wait atleast an hour for it to run for about 20 more minutes then we go thru it all again...it takes me all day to dry 1 load of clothes...


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  #2 (permalink)  
Old 08-09-2010, 02:28 PM
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Default

Quote:
Originally Posted by staceymots View Post
Our dryer will run for about 20minutes, then all power shuts off for 5 minutes, when the power finally comes back on, and we turn it back on to dry, it shuts right back off, we have to wait atleast an hour for it to run for about 20 more minutes then we go thru it all again...it takes me all day to dry 1 load of clothes...
Could you please recheck and varify your model number, I could not find it in any of our research screens.

Get it from the model and serial plate on the door opening of the unit.

In general,

It sounds like you have a motor that is overheating or a low voltage problem to the machine.

But I need a proper model number to research it for you.
Thanks,
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  #3 (permalink)  
Old 08-09-2010, 04:10 PM
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sorry, model # DV306LEW/XAA
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Old 08-10-2010, 07:17 AM
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Quote:
Originally Posted by staceymots View Post
sorry, model # DV306LEW/XAA
Thanks for the model number,

I'm still thinking you have a overheating motor at this point.

Lets try these things first :

Move the dryer out and check for a hole or tear in the flex vent .

Check for a heavy lint build up and articles that have fallen behind the machine.

Remove the top of the machine and look down on the floor and the sides of the cabinet for a lint buildup.

Unplug the machine, remove the cover where the power cord goes into the back of the machine, and check the cord connections for being loose and possible damage to the line cord.

Anything else at this point would require dismantling the machine, and using a multi meter to check circuits and resistances.

A lint build up around or in the machine would indicate lint on or in the motor causing it to overheat and shut down.

A loose connection or damage to the line cord would indicate a possible voltage problem, also causing the motor to heat and shut down.

Please drop us a line when you have done these checks and we can go from there.
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Old 08-12-2010, 11:58 AM
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Default No Luck...

Quote:
Originally Posted by Joe / APP Team View Post
Thanks for the model number,

I'm still thinking you have a overheating motor at this point.

Lets try these things first :

Move the dryer out and check for a hole or tear in the flex vent .

Check for a heavy lint build up and articles that have fallen behind the machine.

Remove the top of the machine and look down on the floor and the sides of the cabinet for a lint buildup.

Unplug the machine, remove the cover where the power cord goes into the back of the machine, and check the cord connections for being loose and possible damage to the line cord.

Anything else at this point would require dismantling the machine, and using a multi meter to check circuits and resistances.

A lint build up around or in the machine would indicate lint on or in the motor causing it to overheat and shut down.

A loose connection or damage to the line cord would indicate a possible voltage problem, also causing the motor to heat and shut down.

Please drop us a line when you have done these checks and we can go from there.

Hi Joe,
We had someone come and replace a part with part number MFS-F13DL-SO and that is not the problem either, he cleaned everything also, what else could it be. Even after replacing the part, the dryer still shuts off after 15 minutes and it cost us $185...(which i think is a rip-off)
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Old 08-12-2010, 12:17 PM
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Default no luck....

Hi Joe,
We had someone come and replace a part with part number MFS-F13DL-SO and that is not the problem either, he cleaned everything also, what else could it be. Even after replacing the part, the dryer still shuts off after 15 minutes and it cost us $185...(which i think is a rip-off)

Read more: Dryer shuts off after getting too hot
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Old 08-12-2010, 03:24 PM
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Quote:
Originally Posted by staceymots View Post
Hi Joe,

We had someone come and replace a part with part number MFS-F13DL-SO and that is not the problem either, he cleaned everything also, what else could it be. Even after replacing the part, the dryer still shuts off after 15 minutes and it cost us $185...(which i think is a rip-off)

I don't see what a control board has to do with your complaint ?

I may be wrong about the motor, but we know that the control didn't solve the problem.

Try this first,

You may have a build up on the sensor bar in the drum back wall, or the filter housing(2 silver metal strips).

Get some alcohol on a rag, and clean those metal strips really good and try it with a load.

I hope this is it
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Old 08-13-2010, 05:26 AM
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Default Thanks

Thanks, we will try your suggestions. So, your saying the part that was fixed wasn't even something that needed to be done...(obviously)! Thanks sooo much for ur help!
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Old 08-13-2010, 06:11 AM
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Thanks, we will try your suggestions. So, your saying the part that was fixed wasn't even something that needed to be done...(obviously)! Thanks sooo much for ur help!
Unless, the technician saw something on the control board, I don't see how or why the control board was replaced.

There are other possibilities, like cleaning the sensor. weak motor or even a loose wire.

Good Luck
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Old 06-06-2011, 07:11 PM
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Default Bout to go crazy

I am at my wits end with this dryer and don't know where else to turn.

Same issue with it running 20 min and then over heating. Lint trap is clear dryer vent not blocked dryer pulled out so it has a strait shot. Replaced thermostats and thermo-fuses. Been through 2 "new" motors. Resistance of heating coil is around 10 ohms. dryer is a Samsung DV316LES/XAA please help before it ends up on the curb.
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