[abadfish66]

Sorry so many questions, just confused because it works everytime I show a customer how to do it. At anypoint did you try to kill the power to it and try again? Disconnect power for about a minute and try again

[danosgood]

Same results. I really appreciate your help. At this point what I'm considering is removing the pump (without removing the resevoir) so that I can use a stiff wire to clean the nipple at the end of the bottle. After replacing the pump I'll put a cup, or so, of warm water in the resevoir and let it run a normal cycle. Maybe that'll get it going.

[abadfish66]

That's an option. If you can't get it unclogged, you can buy just the collar and seals if you need to remove the bottle, but you will need a strap wrench to remove the collar.

[danosgood]

Well, I removed the pump and it was plugged into the tube on the pump. Since I already had a new one I replaced it anyway. I ran a stiff wire up from the bottom of the detergent bottle and it appears that all is working now. I also did some web browsing on the GE Knowledge base. I found the purge instructions. There was a minor, but important difference. In step 3 it said to press "Added Heat" and "Cookware" together. In the instructions you sent it said "Added Heat" and "Normal". It is running a purge now.

Again, thanks for your help.

[abadfish66]

I copied and pasted those instructions to you, great work on finding that subtle but important difference. I will pass that along to the team in charge of that stuff.

[abadfish66]

I also edited the instructions in the post to include the PDW8600 series dishwashers.