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Several years ago we moved several states away from where we had grown up, leaving behind our mentor in all

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Old 05-27-2008, 11:11 AM
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Post Soap Dispenser Reservoir won't work
Model Number: DWC7400AAW   Brand: Maytag   Age: 5 - 10 years   

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Several years ago we moved several states away from where we had grown up, leaving behind our mentor in all things mechanical...my father. About 6 mo later our dishwasher started smoking and gradually worked less well, for the first time since we had bought it. We looked to the yellow pages for a repairman since my dad couldn't look and tell us what the problem was.

The repairman cut out a bunch of red, black and white wires with three plastic port connectors and
2 metal prong connectors, telling us we really didn't need them. One black and one white wire were left hanging, and still are until we figure out what kind of connector they need. We have since recognized he used wire from this bunch to replace wiring that had burned and melted from liquids coming into contact with the wiring at the base of the door. Is there really any chance he was right? The total lack of response to my question is causing me to think my dishwasher should be working fine and no one can understand why I am asking the question. ANY feedback at all would be better than talking to a wall of silence. Is there anyplace on the web that shows pictures of all the wire connections? We are using the resistance meter today to check and see if we can identify what isn't getting power...wait a minute, everything will still show up as working since the real problem is that something is missing power...If we were only familiar with this dishwasher like we are with the dryer, washer and car. We're pros at fixing them...good we can, bad we've had to.

Anyway, the dishwasher repairman put a new gasket around the door, & new motor underneath.

In the years since, we have rarely used the dishwasher because the water wasn't shooting through very well leaving dishes dirty, the soap dispenser wasn't opening up and the JetDry went through the hole to run down the inside of the door. We quit using JetDry for a load, then stopped using the dishwasher altogether.Yesterday we saw from tv commercials there is a JetDry basket that hangs from inside the dishwasher so we don't have to give up that feature! Anyway, we have used vinegar to clean out all the parts water goes through, lots of limescale was clogging up the sprayers, filter, and hoses.

We can't afford another repair person much less a new dishwasher, so it's fix it ourselves or go without. Disposable dishes are looking really good at this point. I have had 3 surgeries since last Dec for cancer, don't have the energy to stand and do dishes so would REALLY appreciate help figuring out what was done that needs to be fixed!

Thanks in advance for any ideas you can give us. Lots of you are reading this...we know some of you recognize the description. We really, really need to know what power was cut out from so we can plug it back in and make the dishwasher work! I replaced the wires that he cut out and just need to know where to plug this stuff into. It seems like it would be the secondary source for the soap dispenser since it doesn't get full power, just the diluted power. We would rather not open all the motors and electrical box areas just to see if there is a place to plug this into if someone is willing to suggest a likely place to start looking. All obvious connections visible on the outside are taken. Give us ideas we can at least check out! Thank you.


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Last edited by danter : 05-31-2008 at 08:17 AM.
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  #2 (permalink)  
Old 06-02-2008, 08:42 AM
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Come on, surely there are some Christian technicians out there. Take mercy on us, we were screwed by an unscrupulous repair person who charged us nearly $200 to keep our dishwasher from being fully functional ever again without having to fix what he was doing...because he was too lazy to go to the store and buy some wire. What kind of repair person doesn't keep his truck stocked with different kinds of wire anyway? When we questioned why he cut it out and that it had a purpose or it wouldn't have been put in, he suggested he wouldn't have been allowed membership in the union without knowing his trade so let him do his job. We are grateful he left us the wire bundle at our request, knowing we would eventually be able to find out exactly what he had done. It did make us wonder what else he took with him that we didn't see, like the lid to the JetDry area. Technicians, prove you're not all out to make a buck. Help us undo the damage this disreputable repairman did. If you would like to see a copy of the receipt, ask us in private email and we will email it to you. We certainly don't care if everyone in the world knows who this disreputable person is! But SOMEONE please give us an idea of how to find what is needing power.

In case you are wanting to know where we live, it is La Crosse, WI. So people in La Crosse, be careful who you call for repairs, DON'T use the yellow pages, you'll regret it!

Last edited by danter : 06-02-2008 at 08:45 AM.
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Old 06-02-2008, 03:51 PM
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danter,

It's very hard to say what this guy removed from your dishwasher without seeing it. There is definitely no extra wires in any appliances. If you can see where the cut wires are, you have to restore all of them. Hopefully the wiring diagram will help you.

Here are the break down diagrams for the Maytag dishwasher Model DWC7400AAW

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