Hi,

I have a Kenmore Dishwasher that is about a year and a half old (just outside of manufacturer's warranty). The model # is 665.13849k601.

The soap dispenser door does not open during the cycle, and as a result the dishes do not get clean because the soap is never dispensed. When I open the door after the cycle has run, the dispenser door does not pop open, but I can easily open it using the latch and it springs open.

Also, it seems to be an intermittent problem. I would say about half of the time it opens and half of the time it doesn't. I have seen that if the latch is not broken it could be a timer or a switch problem, but am wondering if anyone else has any suggestions of what it might be?

Also, how tough of a fix is this (I am pretty handy if I can get some guidance, but I certainly will call to a repairman if you guys think this is too tough to try at home)

Thank you so much for any help you can give

-Nick