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texanbc@livingston.net  
#1 Posted : Friday, December 4, 2009 11:48:17 AM(UTC)
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texanbc@livingston.net

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Joined: 12/4/2009(UTC)
Posts: 1

All button on "wash cycle" work except for the Normal Wash. Haven't taken it apart to see what's inside yet but need guidance from someone who knows what to do. Trial and error is not my cup of tea.:D
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denman  
#2 Posted : Friday, December 4, 2009 1:05:13 PM(UTC)
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denman

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Here are your parts
Replacement parts for WHIRLPOOL DU940PWKB0 | AppliancePartsPros.com

Here is the tech sheet
http://www.servicematters.com/d...0Sheet%20-%208533345.pdf

Here is a manual which should be close to your unit
https://secured.whirlpoo...510938/$FILE/4322430.pdf

Try the diagnostics.
If OK
Check the keypad with a meter, see the tech sheet.

Trying the following:
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
THIS FORUM IS DEAD!!!!!!!
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