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GE Monogram Start / Reset Button Not Working

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This unit has a touchpad on the very top and can be accessed when opening the door. All of the

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Old 12-17-2017, 08:42 AM
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Default GE Monogram Start / Reset Button Not Working
Model Number: ZBD7920P10SS   Brand: GE   Age: 5 - 10 years   

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This unit has a touchpad on the very top and can be accessed when opening the door. All of the touchpad keys / buttons work except the Start/Reset button. That is an issue. Powered off and back on for the unit, no change. Held Start/Reset button for 2 minutes, no change.

About ready to give up and possibly open up the unit and look when I used my hand to bang the inside of the door near the Start/Reset button and then the button started working. The unit is running now, but this certainly can be a "fix" so I'm asking for a professional opinion of what might be going on and a fix suggestion.

Also, I noticed that the green light that indicates that the cycle is over (it's located on the outside of the door--visible when the door is closed) hasn't worked for a while. Maybe this is related? I'll look to see if the light shows up after this cycle is complete. Thanks for your help!


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